Ecommerce Trade Specialist

At Lorna Jane, we’re more than just activewear; we’re a movement that inspires women to live their best, most active lives. We’re passionate about empowering our team and customers alike, with a commitment to creating a supportive and inclusive workplace. When you join Lorna Jane, you’re joining a family that values growth, wellbeing, and making a positive impact.
What is the role?
We are looking for a commercially minded and detail-oriented Ecommerce Specialist to support the execution and performance of our online store. In this hands-on role, you will be responsible for managing day-to-day ecommerce activities including merchandising, promotional execution, content updates, and performance reporting.
You’ll work cross-functionally with marketing, merchandise and planning teams to ensure the ecommerce experience is optimised, accurate, and aligned with key campaigns and business goals. This is a great opportunity for someone with a strong ecommerce foundation who’s ready to grow into a more analytical and commercially focused role.
**What You’ll be doing**:
**Promotions and Campaign Execution**: Support eCommerce setup, UAT, campaign accuracy, and product launches.
**Trading and Optimisation**: Monitor site performance, support trade insights, execute updates, analyse user behaviour, and assist in reporting.
**Customer Experience and Optimisation**: Website audits to ensure a seamless experience, support with UAT, resolve customer problems, and align campaigns with marketing.
**Cross-Functional Collaboration**: Ensure accurate links, aligned messaging, and support site merchandising across our digital ecosystem.
**Website Merchandising and Content Execution**: Ensure accurate campaigns, maintain navigation, support with landing page creation. Adapt search and merchandise rules to support the customer onsite behaviour.
**Who We’re Looking For**:
**Customer Focus and Service Mindset**: Consistently prioritises and meets customer needs with dedication to delivering excellent onsite experience.
**Results-Oriented**: Driven to achieve goals, meet deadlines, and continuously improve performance.
**Relationship and Rapport Building**: Quickly builds trust, fosters teamwork, and encourages open collaboration.
**Personal Accountability**: Takes ownership of performance, embraces feedback, and seeks continuous growth.
**Hungry for Success**: Enjoys working hard; action-orientated and is not fearful of acting with mínimal planning; pushes self and others for results.
**Challenge the Status Quo**: Strives to innovate and think differently; proactively identifies barriers to change and seeks to overcome; takes risks to obtain greater results or impact.
**Our Commitment to you**:
At Lorna Jane, we’re committed to creating a workplace where everyone feels valued and included. We embrace diversity in all its forms and have worked hard to ensure our hiring practices are fair and free from bias.
**Why you’ll love working here**:

- Prime Location: Enjoy free onsite parking, making your daily commute hassle-free.
- Onsite Café: Start your day right with our Nourish Café, where you can enjoy healthy and delicious meals without leaving the office.
- Exclusive Discounts: Take advantage of generous discounts on the latest Lorna Jane collections, so you can live the active life we promote.
- Early Access: Be the first to see and experience our new collections before they hit the stores.
- Community Engagement: Get involved in company events and initiatives that support and inspire our community.
- Team Spirit: Join a supportive team that’s more like a family. We celebrate our wins together and collaborate to make a real impact.