Retail Store Manager/supervisor

6 days ago

Melbourne, Australia Paper Republic Full time

**About Paper Republic**

Paper Republic is a busy retail stationery, card and gift store renowned for high quality products originating mainly from Australia, Europe and the USA. We have a large local, intra and interstate following and have been serving happy customers from our Camberwell store for over 9 years. Shoppers warmly embrace the ambience, great customer service and fantastic products they discover when visiting our store and keep returning time and time again. We are in the process of opening a new store in Melbourne CBD and are after friendly, bubbly and experienced staff to join our ever growing team.

**The Role**

You will be an experienced and customer focussed retail sales manager and you will take full control of the day to day shop floor operation. This role sits at the very core of the Paper Republic customer experience.

**What you would do**

The main things you would do include:

- Greeting customers to the store and ensure they have a positive in-store visit coupled with a seamless POS experience
- Shop floor inventory management - We carry thousands of SKUs so this is a key responsibility
- Ensure internal processes and communication between departments match the needs of a rapidly growing small business
- Oversee daily deliveries and accurate processing of inbound stock
- Ensure daily targets & other KPIs are met
- Assist with social media campaigns
- Ensure the store is immaculately presented at all times
- Maintain positive relations with suppliers

**How can I tell if this is for me?**
- Exceptional presentation and communication skills
- Consultative selling approach
- Previous retail store management experience
- Familiarity with cloud based POS and inventory management systems
- Ability to multi-task and delegate in a busy retail environment
- Attention to detail and accuracy with numbers
- Familiarity with social media platforms well regarded
- Ability to gift wrap items for customers
- Physically active role (we have stairs)
- Smart casual dress code

**What's in it for you?**
- A friendly and supportive working environment
- Great customers
- Excellent career development opportunity in a rapidly growing small business
- 5 day week - days negotiable

This particular role is at a new store and therefore training will commence at the Camberwell store. Open to both experienced store managers and those who have supervisor/2IC experience looking to grow into a store manager role. Renumeration may vary according to level of experience.

**Salary**: $50,000.00 - $60,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- Shift work

COVID-19 considerations:
Prospective staff members must be vaccinated and be willing to follow the appropriate COVID-19 safety guidelines outlined by the Victorian Government. Surfaces cleaned regularly. Click & Collect available.

Ability to commute/relocate:

- Melbourne, VIC 3000: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Retail management: 1 year (preferred)

Licence/Certification:

- COVID-19 vaccination certificate (required)

Work Authorisation:

- Australia (required)

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