Store Supervisor

17 hours ago

Melbourne, Victoria, Australia Cannoleria Australia Full time $60,000 - $70,000 per year

Location: Multiple Locations - VIC 

Hours: Full-Time 

Salary: $58,000-$65,000 per annum + super 

Perks: 20% staff discount across Cannoleria and La Festa Group stores, leadership development opportunities

Are you ready to take the next step in your retail career? La Festa Group/Cannoleria is looking for a Full-Time Store Supervisor to lead our store teams across all stores. You will drive sales, help develop your team and deliver an exceptional customer experience. This is a fantastic opportunity to step into a leadership role in a dynamic, fast-paced environment.

About the Role 

As a Store Supervisor, you'll be responsible for the day-to-day running of the store, including managing staff, opening and closing, cash handling, health and safety compliance, and operational reporting. Reporting to the Retail Operations Manager, you'll lead by example, ensuring a positive, high-performing work environment while delivering excellent service and maintaining product quality.

What You'll Do

  • Lead and motivate store staff to achieve sales and operational goals

  • Provide training, mentoring, and performance feedback

  • Oversee opening and closing procedures, cash handling, and reporting

  • Ensure stock levels, product presentation, and quality are maintained

  • Drive outstanding customer experiences and resolve issues professionally

  • Promote a safe and compliant work environment

What We're Looking For

  • Proven leadership and team management skills

  • Strong customer service focus

  • Attention to detail and problem-solving abilities

  • Collaborative team player with initiative

  • Commitment to workplace safety and compliance

  • Flexible to work weeknights, weekends, and public holidays

Why Work With Us 

At La Festa Group, we value our people and offer opportunities to grow your career within our expanding business. You'll enjoy a supportive team environment, leadership experience, and the chance to make a real impact on our stores' success.

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