Contact Centre Agent
2 days ago
**About Us**: With over 4,000 team members, I-MED is all about saving lives and reducing uncertainty with accurate and timely diagnostic info. But hey, we also know how to have a blast Monthly celebrations, morning teas, dress-up days, and charity events are just the beginning.
**Position Overview**: As a Customer Service Agent, you're not just taking calls—you're the crucial link between patients, doctors, and our clinical teams. It's all about bringing that empathy, problem-solving game, and tech-savvy flair to the table and making magic happen.
**Take your pick **Minimum of 2 x 4-hour shift or 1 x 8-hour shift per week. In office hours are between 8am to 5:30pm, Monday to Friday. Opportunities for additional shifts if your schedule allows, including remote working shifts from 3pm - 7pm AEST. _Full-time availability is required for the first three weeks of training_
***✏️ Student-Friendly**: Starting on December 2nd, these positions are for students studying Healthcare or Human Science. Fit shifts around your placement blocks
**Mount Waverley Location**:
Discover the charm of Mount Waverley, VIC, where vibrant community spirit meets picturesque parks, top-notch amenities, and proximity to renowned universities***
**Requirements**:
**Amazing Communication**: Clear, friendly, and empathetic
**Problem-Solving Skills**: Handle tricky situations with ease and care
**Tech-Savvy**: Navigate systems and software like a pro
**Diversity and Inclusion**
Here at I-MED, we support diversity and welcome all people regardless of lifestyle, ethnicity, faith, sexual orientation and gender identity.
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