Business Transformation Specialist

**Business Transformation Specialist - FastTrack**:
Sydney, New South Wales, Australia

Date posted

**Jun 16, 2025**
- Job number

**1828367**
- Work site

**Up to 100% work from home**
- Travel

**25-50**%**
- Role type

**Individual Contributor**
- Profession

**Technical Support**
- Discipline

**Onboarding Management**
- Employment type

**Full-Time**

**Overview**:

- We are the FastTrack Team, a diverse group of passionate technology professionals driven to help our customers derive high value from their Microsoft investment. Focused on driving Copilot growth and the required security posture at scale with customers, FastTrack plays a primary worldwide role in executing this strategy at scale across our customers and partners while working side by side with multiple Microsoft engineering, data analysis, marketing, sales, support, and operational teams. We are looking for individuals who are passionate about helping customers adopt Microsoft 365 products by envisioning, designing, and executing innovative approaches to solve their business challenges, and effectively work side by side with a team of driven technology and business professionals to improve our products._
- This role is flexible in that you can work up to 100% from home._
- Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond._

**Qualifications**:

- Consulting and Business Process Skills: Proven ability to engage clients, understand their needs, and translate them into innovative technical solutions. Skilled in documenting and analyzing current business processes and workflows to drive key business outcomes.
- Analytical and Data-Driven Decision Making: Strong capability to create compelling business cases that demonstrate ROI and strategic value, with experience in product-led growth, experimentation, and data-informed strategies.
- Technical Expertise: Deep knowledge of Microsoft 365, Copilot extensibility, Azure AI, Microsoft Graph API, and Power Platform, with a focus on delivering scalable and impactful solutions.
- Communication and Storytelling: Ability to clearly convey complex technical details to leadership and decision-makers, while effectively communicating value through storytelling and historical context.
- Influence and Relationship Management: Skilled at garnering support for initiatives by inspiring trust and confidence, and driving change in highly matrixed environments through strong collaboration.
- Strategic Thinking and Challenger Mindset: Demonstrated critical thinking and intellectual curiosity, with the ability to teach, tailor, and take control of the technical sales process to challenge conventional thinking.

**Education/Experience**:
**Required/Minimum Qualifications**
- Bachelor's Degree in Engineering, Business, or related field AND 4+ years process management, process execution, process optimization, or related experience
- OR Master's Degree in Engineering, Business, or related field AND 2+ years process management, process execution, process optimization, or related experience
- OR equivalent experience.

**Additional** or Preferred Qualifications**
- Bachelor's Degree in Engineering, Business, or related field AND 8+ years process management, process execution, process optimization, or related experience (e.g., data analytics)
- OR Master's Degree in Engineering, Business, or related field AND 6+ years process management, process execution, process optimization, or related experience (e.g., data analytics)
- OR equivalent experience
- Lean, Business Process Management Professional, Change Management (e.g., Prosci), Six Sigma, and/or Agile certifications and/or PMP preferred.
- 3+ years of experience and proficiency in process improvement and design

**Security Clearance Requirements**: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

**Responsibilities**:
As a Business Transformation Specialist, you will be responsible for helping customers identify and redesign internal business processes, while architecting and enabling solutions leveraging Microsoft 365 Copilot, Generative AI, and extensibility solutions. This role requires both technical depth in Microsoft 365 architecture, knowledge of business process mapping, change management practices and strong communication skills to help customers reimagine their business process while also being able to articulate solu