Health Club Manager

City Venue Management is a facility management company managing Aquatic Centres & Health Clubs stretching from the Gold Coast through to the Sunshine Coast, we currently operate 36 sites across Queensland and continue to grow and develop with each passing day. Our purpose is**_ ‘creating experiences that delight and engage’_**.

At City Venue Management, our vision is to attract the right people for our business. We are committed to helping every team member to be their best self by investing in their development and rewarding their commitment.

**About the role**:
We are currently seeking a full-time Health Club Manager for our Milne Bay Health Club in Toowoomba. The role aims to enhance overall customer experience, therefore we are seeking someone with a creative flair when engaging current clients and when driving our outreach programs. You are excited to lead and drive a team of instructors with an outstanding inspirational attitude, and clear targets. Due to the nature of our business, working hours may involve early starts, late finishes and weekend work.

**About You**:

- Prior experience within the health and fitness industry
- Hands on experience in managing staff, budgets, reporting, marketing and service development.
- Exceptional customer service and prior sales experience
- Fun and friendly attitude
- Ability to build strong relationships
- Passionate about making a difference in the community
- You are ready to lead the way in creating extraordinary member experiences on a daily basis
- Strong communications skills, both verbal and written
- Hungry to drive improvements and work within a fast-paced environment

**Qualifications to be held/obtained prior to commencement**:

- Current Blue Card (Working with children check)
- Certificate IV in Fitness
- Current First Aid Certificate
- Current CPR Certificate

**What are the perks?**

Our company culture thrives on a positive team environment and the focus on every role contributing to high performance outcomes. We value the opinion of all employees and take measures to consistently ensure every voice is heard.
- We do meaningful work every day - we move fast and focus on what matters.
- We are empowered to make decisions - we don’t let processes and approval hierarchies get in the way; we trust our team to use their judgement.
- Our entrepreneurial spirit creates exciting and rewarding careers where you can challenge the status quo whilst making a difference.
- Our City Perks program offers a range of generous discounts.
- We offer an Employee Assistance Program, My Fitness Passport and other benefits to support your physical, mental and social wellbeing.
- We have fun - we celebrate our successes & don’t take ourselves too seriously

**Where to from here**:
We are an equal opportunity employer - this means it’s a level playing field for all. Our work environment is fully inclusive, and we strive for a workplace where diversity of thought and perspective is welcomed, sought out and developed.

**Statement of Commitment to Child Safety**
At City Venue Management (CVM), we’re focused and committed to the health, safety, and wellbeing of everyone that visits our facilities — including children, staff, family, and friends. To make sure we can protect children, and to provide a safe and comfortable Learn to Swim environment, we adhere to all the relevant policies and procedures. We believe taking a preventative and proactive approach to child safety is key to creating a secure space to swim for all. We do this by providing regular and extensive team training and development, which follow both our company core values as well as our work with Child Safeguard, the independent Child Protection experts within our industry.