Field Service Technician

2 weeks ago

Seven Hills, Australia HMPS Propac Full time

**Introduction**:
Are you a skilled technician with a passion for automation and machinery? Are you ready to take your career to the next level with a leading automated packaging machinery manufacturer? Look no further - we have the perfect opportunity for you The role of Field Service Technician with HMPS Group involves delivering a variety of field services to HMPS and Propac Industrial customers including servicing, repairs, installations, commissioning, training, and equipment modifications.

**Description**:
As the 'boots on the ground', customer facing expert in HMPS Group machinery, Field Service Technician, you will:

- Perform routine maintenance and scheduled repairs as per established schedules.
- Attend breakdowns promptly, utilising problem-solving skills to implement effective solutions.
- Undertake new equipment installations with precision and expertise.
- Execute enhancements and updates to existing machinery to enhance functionality.
- Communicate transparently and promptly with clients and internal teams.
- Manage time effectively to ensure seamless delivery of customer service.
- Embrace travel opportunities, including local and potential interstate assignments.

**Skills and Experiences**:

- Possess a Mechanical Trade qualification.
- A-Grade or Restricted Electrical License is desirable.
- Previous experience as field service technician, troubleshooting, repairing and maintaining industrial machinery required.
- Experience in the packaging industry with demonstrated proficiency in supporting high-speed production machinery is desirable.
- Knowledge of Programmable Logic Controllers (PLCs) is advantageous.
- Customer-focused mindset, demonstrating the ability to work effectively both independently and collaboratively as part of a team.
- Excellent communication skills, coupled with self-motivation and a results-oriented work approach.
- A valid current driver's license and willingness to travel both locally and interstate is essential for the role.

**What we offer**:

- Exciting Challenges: Every day brings new opportunities to solve unique technical puzzles and overcome obstacles in the field of automated packaging.
- Professional Growth: We are committed to your development and will provide ongoing training to enhance your skills and expertise.
- Dynamic Team Environment: Join a team of professionals who share your passion for technology and machinery.

**About Us**: Since 1980, we've embarked on a journey that has propelled us to the forefront of the engineering industry. Today, we stand tall as a market-leading engineering powerhouse specialising in cutting-edge end-of-line factory automation. Our dedication has led us to become a prominent supplier of automation systems to food and beverage enterprises spanning Australia, New Zealand, and the global stage.

**Our Distinctive Identity**: With a workforce of over 90 skilled individuals and a network of multiple sites across Australia, we've cultivated an environment that thrives on delivering tailor-made, innovative solutions. We take immense pride in creating opportunities for all members of the HMPS Group, fostering growth, development, and success.

Join us as we continue to redefine engineering solutions. Your journey starts here.

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