
Retail Customer Service Officer
2 weeks ago
**Help us deliver like never before**
Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.
**About the opportunity**
As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.
**Role Details**:
- Extensive, supportive training (up to 12 weeks) on commencement
- Casual Position | "On Call" after training your roster will include a mix of both scheduled and unscheduled shifts, Monday to Friday, between 8:45 am and 5:06 pm
- Relief team members will be assigned shifts at various Post Offices within a specific area, so you must be willing to work at the following locations: Marden, Greenacres, and Prospect East.
**You'll be**:
- Performing customer sales and service transactions with customers
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
- Assisting customers with mail lodgements and associate costs
- Building rewarding relationships with customers by understanding their needs
- Assisting with administrative duties such as stocktaking and record maintenance
**About you**
You’re friendly, enthusiastic and reliable and you love working in a team environment. You’re ready to put the customer at the centre of everything you do to help make a difference in the community. You'll also need to:
- Have experience in customer service and/or cash handling
- Be fit to lift up to 16kgs of mail regularly and stand for your shift
**How we'll deliver for you**:
- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.
**We’re delivering together**
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.
-
Retail Customer Service Officer
3 hours ago
Prospect, Australia Australia Post Full time**Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...
-
Retail Customer Service Officer
2 weeks ago
Prospect, Australia Australia Post Full time**Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...
-
One Stop
16 hours ago
Prospect, Australia Tesco Full time**About the role** **What is in it for you** We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. As a Customer Service Assistant, you will be working in a fast paced retail environment where no day is the same. You will plays an important role in the day-to-day operations of our store activities by...
-
Retail Store Manager
2 weeks ago
Prospect, Australia Beaumont Tiles Prospect-Paradize Homes Pty Ltd Full timeSkills - Team Supervision, Training and Development, Product Consultation, Customer Relationship Management, Merchandising, Stock Management, Project Management (For Trade/Commercial Sales), Compliance and Safety Management, Technology Proficiency, Time Management & Organizational Skills, Sales Skills and Customer Engagement, Staff Recruitment &...
-
Customer Service Team Member
6 days ago
Prospect, Australia Bunnings Full timeJoin us and experience Bunnings from the other side of the counter! What’s in it for you when you’re part of our team: - Team discount at Bunnings and other Wesfarmers brands including Kmart- Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave- 12 weeks paid parental leave, regardless of...
-
Customer Service Team Member
4 days ago
Prospect, Australia Bunnings Full time**Join us and experience Bunnings from the other side of the counter!** **What’s in it for you**when you’re part of our**team**: - Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few - Free standard OnePass membership - Access to over 100+ exclusive team member benefits across health, shopping,...
-
Client Service Officer
6 days ago
Prospect, Australia JE Heart Care Full time**About us** JE Heart Care is a South Australian disability service provider that focus in providing culturally appropriate care, tailored based on your needs and goals. Our team is multicultural and bilingual, and our services are inclusive to all. From upper management to our highly skilled support workers, we are all passionate in support you to be your...
-
Retail Assistant
2 hours ago
Prospect, Australia Cash Converters Full timeCash Converters is Australia’s largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice. **We are** - Real people who are passionate and proud - Caring and respectful; and - Tenacious problem solvers We are currently looking for a Retail Assistant to join us at Cashies in our Prospect Store in a...
-
Customer Service Team Member
2 weeks ago
Prospect, Australia Bunnings Full timeJoin us and experience Bunnings from the other side of the counter! What’s in it for you when you’re part of our team: - Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few- Free standard OnePass membership- Access to over 100+ exclusive team member benefits across health, shopping, travel and...
-
Client Services
1 week ago
Prospect, Australia Smith Partners Real Estate Pty Ltd Full time**Description**: If you have a genuine interest in Finance or Real Estate, an amazing “can-do” attitude, are talented, witty, and have exceptional people skills we would love to hear from you. Due to company expansion, we are inviting talent to join our amazing family and undertake a Client Services role. This role is not for the uninspired. We want to...