Service Coordinator

4 days ago

Clayton, Australia myHomecare Full time

At the myHomecare Group you will be part of a team of likeminded individuals across the country who support older Australians to continue living in their homes longer. With a rich 100-year history, we have been delivering exceptional care to older Australians since the year our oldest client was born. We have the added benefit of an innovative, creative and passionate team who are constantly striving to get even better outcomes for our clients.

**Does this sound like you?**

We have an exciting opportunity for an enthusiastic and organised Service Coordinator looking to make a real difference through their work at Better Living Homecare in Clayton, VIC.

As part of the greater myHomecare Group, we operate under four brands: Better Living Homecare, Let’s Get Care, Happy Living and Just Home Care Packages. Each of our brands has a unique point of difference in the industry, ranging from self-management, part-management to full care management, and we cater our support to each client’s unique care needs to ensure we have the best solution for every Home Care Package holder.

**So, what does the role entail?**

You’ll be responsible for:

- Co-ordinate appropriate care and services to Better Living Homecare clients in consultation with the external agency.
- Source and book all care shifts including but not limited to, Personal Care, Homecare, Gardening, Maintenance etc.
- Manage all service or shift cancellations and reschedule as required.
- Consult with consumer, family members, Care Managers, external agencies and other supports to ensure that care is ongoing and that all client needs are identified and met.
- Liaise with Community Care Providers and Case Managers of brokered services to ensure appropriate understanding of client needs.

**We are looking for someone with**:

- Have a Qualification in one of the following fields; Administration / Business / Service Coordination / Community Service
- Proven experience in an administration, or scheduling role.
- Microsoft Office Suite and Venus and Procura experience is desirable.
- The right to work in Australia.
- National Police Clearance or willingness to obtain (the myHomecare Group will organise via WorkPro at no cost).
- Proof of Covid Vaccination.

**What will we offer you?**
- **A role with true purpose**: you get to see how you are making a difference in people’s lives every day.
- **Benefits & perks**: we have a special program that rewards you for your hard work with discounts to a broad range of brands.
- **Opportunity to grow**: we provide up-skilling opportunities, training and networking, to ensure you are constantly able to grow within your career.
- **Flexibility**:work within an organisation that is leading the way in providing care to older Australians and has a national footprint. The myHomecare Group’s national presence gives you true flexibility to search for future opportunities across the country while staying within the team.
- **Supportive team with positive culture.**

To apply, upload your resume through SEEK.

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