Store Inventory Specialist

6 days ago

Blacktown, Australia Lorna Jane Full time

Why Lorna Jane?
At Lorna Jane, we’re more than just activewear; we’re a movement that inspires women to live their best, most active lives. We’re passionate about empowering our team and customers alike, with a commitment to creating a supportive and inclusive workplace. When you join Lorna Jane, you’re joining a family that values growth, wellbeing, and making a positive impact.
What is the role?
We’re seeking a Store Inventory Specialist to join the Lorna Jane team at our Westpoint store on a secondment. In this role, you’ll ensure exceptional customer experiences by managing stock levels, accurately fulfilling orders, and maintaining stock accuracy in store.
What You’ll be doing
**As our Store Inventory Specialist you’ll**:

- Prioritise accurate and timely fulfillment of all OMS (Order Management System) orders to meet customer expectations
- Ensure prompt handling and processing of online orders to meet and exceed customer delivery timelines
- Support Active Stylists by helping locate and retrieve items to fulfill in-store customer requests
- Conduct regular stock counts to ensure accuracy and proactively addressing any discrepancies
- Maintain on-hand stock accuracy to reduce shrinkage and improve customer satisfaction through product availability.
- Follow inventory management processes to keep the stock room and sales floor organized and efficient
- Share insights and suggest improvements to inventory processes to support a more seamless customer experience.
- Participate in training to stay informed on best practices and updates to store processes.
- Work closely with store team members to maintain high standards of service and store presentation.
- Assist with cross-departmental tasks as required, including supporting Active Stylists during peak times.

Who We’re Looking For
**We’re seeking someone who has**:

- Experience in a fast-paced retail or customer centric environment
- Outstanding customer service mindset
- A result orientated mindset
- Ability to communicate effectively & with intention
- Ability to take innovative approach to problem solving

Our Commitment to you
At Lorna Jane, we’re committed to creating a workplace where everyone feels valued and included. We embrace diversity in all its forms and have worked hard to ensure our hiring practices are fair and free from bias.
Why you’ll love working here
- Exclusive Discounts: Take advantage of generous discounts on the latest Lorna Jane collections, so you can live the active life we promote.
- Be at the Cutting Edge: Work with advanced technology that makes your job easier and more efficient, from our modern point-of-sale systems to digital tools that keep you connected with the team.
- Growth Opportunities: We’re committed to your development, offering opportunities for career progression and personal growth within the Lorna Jane community.
- Community Engagement: Get involved in company events and initiatives that support and inspire our community. You’ll have the chance to participate in events that align with our mission of empowering women to live their best lives.
- Team Spirit: Join a supportive team that’s more like a family. We celebrate our wins together and collaborate to make a real impact.

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