Branch Administrator, Wa

4 days ago

Perth, Australia Vertiv Co. Full time

**Who we are**:
Nearly all aspects of our lives involve the use of technology. It is how we work and play and do anything in between. This connectivity or use of data is built into the very fabric of our society. It is vital to human progress. Vertiv believes there is a better way to meet this accelerating demand for data — one driven by passion and innovation.

**Why Join Us?**
- Meaningful and Fulfilling Work
- People-focused Values
- Global Talent Center
- Recharge Your Potential

**The role**:
Reporting to the WA Service Operations Manager, the Service Administrator, WA, will focus on partnering our customers, subcontractors as well as internal stakeholders to ensure a smooth customer delivery process in order to ensure timely customer approvals and payments primarily in WA.

**Responsibilities**:

- Invoice processing, including but not limited to stock movement and management
- Monitoring and update job progress and provide customers with timely updates
- Service jobs scheduling and work planning for up to 6 months in advance
- Lead customer monthly meetings / discussion and follow-up on action plans discussed
- Management of Spare Parts inventory
- Managing and monitoring of customer portals

**Requirements**:

- 2+ years of relevant experience, especially invoice processing experience, with a complex ERP system preferred
- Good understanding of how a service or projects department works
- Excellent communications skills, both written and verbal
- Intermediate Excel and Word skills
- Independent and high learning agility, able to work under mínimal supervisor.
- Exposure in working in a matrix organization working with an offshore shared service

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