Customer Solutions Specialist

Our Why
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.
About the Role (your why)
As Business Development Executive, you’ll represent Datacom to a broad range of customers, both Government and Corporate, promoting professional service offerings and developing new business opportunities for Datacom.
The key to success in this role is your ability to be innovative and creative in ensuring targets are met or exceeded by selling Datacom’s solutions to drive Professional Services revenue across a range of platforms including: Dynamics, AWS, Azure, Salesforce, Workday, ServiceNow, Data Analytics & AI.
You should have detailed knowledge of the Australian Professional Services market, proven experience working with government agencies and corporate customers and be a high achiever. Your success will be ensured by your proven ability to build and maintain strong relationships with internal stakeholders, customers, partners.
We have roles based in Sydney, Canberra and Brisbane. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best
What you’ll bring
We are looking for an experienced Business Development Executive with at least 8+ years’ sales experience working within the Applications & Cloud Services market. You will be a self-motivated, driven, and a results-orientated team player with a successful track record in solution selling.
- Solid understanding of the Applications and Cloud Services market with a substantial network at the C-level within government and corporate customers
- Proven ability to manage long sales cycles including RFP responses, working with Datacom’s pre-sales teams, line-of-business owners and solution architects
- Proven ability to qualify opportunities quickly
- Maintaining currency of knowledge, training and engagement with relevant partners
- Excellent customer and vendor relationship building and management skills
- Strong influencing and negotiation skills
- Supporting and enriching the existing strategic vendor relationships to ensure Datacom is top of mind for opportunities
- Excellent written and oral skills
- Experience in using Salesforce as the sales CRM for tracking opportunity progression through the sales cycle.

Why join us here at Datacom?
Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.