Technical Support Specialist

3 days ago

Melbourne, Australia MMC Corporate Full time

**Technical Support Specialist**

**What can you expect?**
- You will be joining the UnixLinux Platform Operations Team, reporting into the UnixLinux Platform Manager in Melbourne
- This position is an individual contributor in Information Technology and provides an opportunity to develop your career in Operating System administration and hardware support in a heterogenous environment comprising of Linux, Solaris, HP-UX, AIX, and public cloud servers
- You will work closely with the other team members within the UnixLinux Platform Operations Team, alongside other Platform Teams including Wintel, Citrix, CyberOps, CloudOps, VMWare, Security and PMO
- This is an outstanding permanent role where you will have an opportunity to grow, learn and develop your career across best-in-class technologies

**What is in it for you?**
- Exposure to a range of technologies
- Professional environment where your career path really matters and is supported in our global organization
- Great team environment with energetic and supportive colleagues
- Genuine work life balance - hybrid working model

**We will count on you to**:

- Install, monitor and manage Unix/Linux server infrastructure involving OVM SPARC, OVM-x86, HP-UX; Unix System Administrators will also install, monitor, and manage advanced features (LVM, zpools filesystems, Solaris/Linux container/ldoms migration)
- Perform installations, patches, upgrades, capacity planning and performance tuning of Redhat Linux 7/8, Solaris 11/10 LDOMs/Containers, HP-UX; through approved change management mechanisms
- Diagnose, monitor and troubleshoot system performance
- Manage incident tickets to resolution, within SLA and to approved documented standards
- Diagnose/repair system problems; utilising tools sets available and working closely with internal groups/vendor support
- Complete projects as a team member and lead internal project initiatives when required
- Ensure all corporate processes are adhered to, ensuring changes to the Enterprise Service infrastructure are fully documented following the best practice principles of ITIL

**What you need to have**:

- Bachelor’s degree in IT preferred, Diploma in IT minimum required
- 5+ years of work experience in a similar role
- Expertise in Oracle Linux, Oracle Linux Manager, Oracle Linux Automation Manager
- Expertise in OVM SPARC administration, LDOM/Containers migration, zpools
- Expertise in Oracle RAC technology for OS administration
- Expertise with Red Hat Satellite 6 and good working knowledge on VMware private cloud and Redhat cluster
- Should have working knowledge of network tiers

**What **makes you stand out?**
- Flexible in working early or late in the shift on a need basis
- Experience with Public Cloud infrastructure such as AWS or Azure
- Good knowledge of Ansible Tower, Shell, Scripting according to the requirement
- Good knowledge of SAN/NAS administration with products like EMC, Netapp, Infinidat on Solaris

**About Marsh McLennan**:
**Marsh is an equal opportunity employer committed to embracing a diverse and inclusive work environment. We aim to attract and retain the best people regardless of their gender, marital/parental status, ethnic origin, nationality, age, background, disability, sexual orientation and gender identity**_._

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