Technical Support Specialist I

2 weeks ago

Melbourne, Australia Precision Medicine Group Full time

Do you enjoy providing technical troubleshooting and support, working directly with users to provide IT solutions? Do you want to join a stable, established IT environment with a strong team culture and advancement potential? If so, our Corporate IT team is hiring a **Technical Support Specialist I **to support our Australian team members (in and around Melbourne).

**This role will be hybrid remote.**

**About You**:

- You are customer service driven and enjoy working with users to solve their technology problems.
- You can operate on your own day in and day out, but also enjoy receiving support from a strong established team.
- You have a knack for communicating and providing clear instruction to individuals with a varying degrees of technology skills.

**Your Day-to-Day**

This position works under supervision and independently to provide shared technical support for remote and in-office users across businesses. Support includes but is not limited to desktop hardware, desktop operating systems, desktop office productivity software, printers, and mobile devices. Infrequent travel may be required.

**Required Experience**:

- Bachelor's Degree or equivalent experience or Certifications Required
- Minimum of 2 years of experience in a help desk role is required
- Experience with end-user support, help desk ticketing software, hardware and software upgrades, hardware and software troubleshooting and providing formal/informal technical training is required
- Experience with Windows Operating Systems
- Experience with Mac Operating Systems
- Experience with Android, iOS, and Windows Mobile devices is a plus
- Active Directory and Exchange environment experience is a plus

**Helpful Experience**:

- Must be able to troubleshoot remote issues and support offsite users
- Ability to read and interpret documents, for example, operating/maintenance instructions and procedure manuals
- Ability to perform light to medium physical work of lifting up to 30 pounds
- Knowledge of SharePoint or other portal products is a plus
- Knowledge of VOIP/PBX systems

LI-Remote

Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. © 2020 Precision Medicine Group, LLC

  • Technical Support Specialist

    1 day ago

    Melbourne, Victoria, Australia beBeeIrrigation Full time

    About The RoleWe are seeking an experienced Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing expert technical assistance to customers, ensuring their irrigation systems are running smoothly and efficiently.">Provide remote technical support to both internal and external customers,...

  • Technical Client Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Absorb Technology Full time

    NOTE: Candidates must reside and be eligible to work in New South Wales, Victoria, or Queensland in order to be considered for this opportunity."Every time people ask me how I'm enjoying my job, the first thing I mention is how much I enjoy working for a company like Absorb.The culture is collaborative and open, the structure is understandable while also...

  • Software Technical Specialist

    7 days ago

    Melbourne, Australia illion Full time

    **Company Description** illion is the leading independent provider of trusted data and analytics products and services in Australia and New Zealand. illion leverages its consumer and commercial credit registries to provide end-to-end customer management solutions to clients in the financial services, telecommunications, utilities and government...

  • Technical Sales Solutions Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Buscojobs Full time

    At Salexo Consulting I'm a specialist recruiter focused exclusively on technical sales roles across Australia.I work with a wide network of clients — from high-growth SMEs to multinational / global manufacturers — and I have live opportunities across VIC / NSW right now The types of roles I usually recruit range from : Sales Engineers (typically around...

  • Customer Support Technical Specialist

    2 weeks ago

    Melbourne, Victoria, Australia TPG Telecom Full time

    Customer Support Technical Specialist - ShiftBring your 'you' to TPG Telecom, and help us build meaningful relationships and support vibrant, connected communities. We're better and bolder together. TPG Telecom started with a belief that we can make things better for Australians. We believe in the power of meaningful relationships to support vibrant,...

  • Customer Support Technical Specialist

    2 weeks ago

    Melbourne, Victoria, Australia TPG Telecom Full time

    Customer Support Technical Specialist - ShiftBring your 'you' to TPG Telecom, and help us build meaningful relationships and support vibrant, connected communities. We're better and bolder together. TPG Telecom started with a belief that we can make things better for Australians. We believe in the power of meaningful relationships to support vibrant,...

  • Customer Support Technical Specialist

    2 weeks ago

    Melbourne, Victoria, Australia TPG Telecom Full time

    Customer Support Technical Specialist - Shift Bring your 'you' to TPG Telecom, and help us build meaningful relationships and support vibrant, connected communities.We're better and bolder together.TPG Telecom started with a belief that we can make things better for Australians.We believe in the power of meaningful relationships to support vibrant, connected...

  • Technical Support Specialist

    5 days ago

    Melbourne, Australia Aggreko, LLC Full time

    At Aggreko, we provide energy solutions so communities can thrive and businesses can grow. We bring power, heat and cooling to customers and communities wherever they need it. We are hiring immediately for a Technical Support Specialist - a role that will help us to power progress for our customers. Why Aggreko? Here are some of the perks and rewards. -...

  • Design Support Specialist

    1 day ago

    Melbourne, Victoria, Australia beBeeAdministrative Full time $60,000 - $80,000

    Job Title: Design Support SpecialistAbout the Role:The Design Support Specialist will provide administrative assistance to our design team, ensuring a smooth and efficient workflow. This role involves coordinating travel, managing diaries, preparing documents, and providing technical support for software applications.Responsibilities:Provide proactive...

  • Technical Support Specialist

    6 days ago

    Melbourne, Australia Aggreko, LLC Full time

    We're the global leader in providing energy solutions that help businesses grow and communities thrive. We work as a team and we’re proud of the difference we make to customers, to local communities, and towards a sustainable future for the world. We’re looking for an Brisbane based Technical Support Specialist, a role that will help us to power...