Resource and Supplier Coordinator

**The role**:
In this 12 month Fixed Term contract you will ensure efficient delivery of Wellness services to corporate clients and educational institutions. You will be responsible for assisting with the day-to-day management of scheduling requests, ordering supplies and equipment logistics, managing paperwork/data, booking travel as required for the services delivered to Bupa Wellness clients.

The purpose of this role is to ensure the efficient delivery of Wellness services to corporate clients and educational institutions. You will be responsible for assisting with the day-to-day management of scheduling requests, communicating with external suppliers, facilitators and internal teams. You will assist with the coordination of any pre-service requirements required to ensure delivery of high-quality onsite and virtual services. The role is also responsible for overseeing service paperwork/data return, coordinating the purchasing and logistics of equipment, stock, consumables and ensuring they are streamlined and cost effective.

**Key responsibilities include**:

- Act as the conduit for all processes between Bupa Wellness employees, subcontractors and approved third party suppliers to ensure Wellness services are scheduled effectively as provided by the Client Services Team
- Where possible, seek to proactively manage the service pipeline to support ongoing engagement of facilitators and suppliers and to ensure service capacity meets customer demand and expectations
- Assist with booking of facilitator travel where required as per the Bupa Wellness business rules and Bupa’s Travel Policy
- Setting up virtual service webinars on platforms such as WebEx or Zoom
- Ensuring the facilitators have all equipment necessary to conduct the services scheduled (e.g. checking on tracking of kits, scheduling facilitator briefing calls for services delivered by nurses and dietitians)
- Prepare, pack, dispatch and recall items required by facilitators to deliver Bupa Wellness services in accordance with scheduled timelines
- Source, order, manage and monitor Bupa Wellness service delivery stock and equipment inventories
- Troubleshoot service delivery issues as they arise including but not limited to issues with resources, travel, equipment, consumables, paperwork/data or training.

**What’s in it for me?
As well as a competitive salary, a range of Bupa benefits and flexible working, including hybrid (office/WFH). You’ll be challenged and encouraged to innovate and collaborate strongly with colleagues and external stakeholders who are committed to delivering exceptional customer and service experiences. We trust, respect and consider everyone, knowing your difference will make the difference.

**What do I need?**
- Proven administrative and organisational skills including the ability to prioritise and self-direct work
- Previous experience working within a corporate organisation (desirable)
- Ability to work autonomously and as part of a team
- Strong skills in Microsoft Excel, Word, Outlook and Teams, WebEx, Zoom,
- Experience with scheduling and forecasting would be highly regarded
- Experience in managing internal stakeholders and suppliers/customers

**Benefits**:
We care about you and in turn offer some outstanding benefits which include:

- Up to 40% discount on our health insurance products, travel, car and home products, as well as discounts on Bupa services such as Dental and Optical
- An additional annual leave day for you to focus on your wellbeing
- An additional volunteer day each year for you to give back to your community
- Deals and partnership with some of the biggest and best brands like Apple, Samsung, JB Hi-Fi just to name a few

**About Bupa**:
Bupa is a value-driven organisation and strive to be the most customer centric healthcare business in the world. This is made possible by our people and we value each and every one of them. We've evolved from being simply a health insurer to a health and care company. This involves providing more wide-ranging services to benefit people's health and wellbeing, wherever they are in life. If you've got the belief, the energy and the talent, come and join us. If you've got the belief, the drive and the talent, come and join us.

Bupa is an equal opportunity employer. We are committed to ensuring equality in recruitment, development, retention and promotion of staff and that no-one is disadvantaged based on their gender, cultural background, disability, sexual orientation or identity, or Aboriginal and Torres Strait Islander heritage. We encourage people from all backgrounds to apply.