Bistro Team Leader

1 day ago

Bankstown, Australia Bankstown Sports Club Full time

Bankstown Sports is one of NSW's largest and leading reputable clubs with over 100,000 members and 530 employees. We are a proud supporter of the local community and provide our members and patrons a wide variety of restaurants, bars and entertainment facilities. We also have several associated venues: Bankstown Sports Bowls, Birrong Sports, Baulkham Hills Sports Club, The Acres Club and Auburn Tennis Club.

We are seeking to appoint a well presented, self-motivated individual who excels at communication and exudes professionalism to work on a full time basis as part of the Bistro supervisory team. This role requires someone who is passionate about our members and guests and will strive to deliver customer service excellence. This is a great opportunity to join a team going through positive change.
We are looking for an individual who is able to lead the team and maintain the highest level of customer service. The role also requires a leader who is able to:

- Develop team members to deliver customer service excellence
- Manage the team and delegate tasks during peak trade periods
- Create a work environment that promotes teamwork, recognition, mutual respect and employee satisfaction
- Resolve member and guest complaints
- Supervision of assigned staff including; training, coaching and performance feedback
- Ensure a safe working environment
- Provide up to date information to our members and guests on all Club services

**Essential Criteria**:

- Must have RSA and RCG qualifications or willing to obtain
- Commitment to a 24-hour rotating roster across days, nights, weekends and public holidays
- Rights to work in Australia

**Benefits**:

- Career development - we love to promote internally and between clubs
- Uniforms
- Parking - free, secure and underground car parking (plus a discount on car washes)
- Health & Wellbeing Program
- Rewards & Recognition - you'll have access to a generous rewards and recognition program
- Meal allowance

If this sounds like your next opportunity then APPLY NOW

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