The Good Shepherd’s Business Operations Manager

This is a new position geared to mobilising staff and resources towards the mission-goals of the parish. The position will entail administration work, assisting the development of parish teamwork goals, site management, assisting in the development of workplace procedures and working with the parish team to ensure the compliance and guidance of parish ministries and volunteers. The salary offered is a Clerks Private Sector Award 2010, Level 5 plus superannuation.

**Duties and Responsibilities will include**:

- To assist the pastoral team in developing work goals in line with the vision and mission of the parish;
- Assist in developing workplace policies and procedures (including Work, Health and Safety, and Risk Management) and ensuring they are in place;
- Ensure that all staff and volunteers are fully up to date with Work, Health and Safety, Child Protection and to maintain the Working with Children Check Register;
- Liaise with Accounts Officer about leave, holiday times of staff;
- Sign-off on invoices and authorise payments;
- With the pastoral team, to help develop recruitment programs and offer management and administrative assistance as needed to staff and volunteers;
- Help in implementing position descriptions for volunteers where they don’t exist or update existing ones;
- Carry out in-service training of parish team as deemed necessary e.g., administrative, technology training days, emergency fire drills, first aid etc;
- To oversee and liaising with service providers for repairs and maintenance of Parish facilities including with tradespersons, cleaners and other suppliers/contractors to the Parish;
- To document issues of risk and to anticipate what needs renovation or updating;
- To liaise with key leaders on the school/parish precinct on common issues;
- Oversee and manage the bookings of the church, parish centre and church hall;
- Manage the appropriate security measures for parish buildings and grounds;
- Manage the key security system;
- Create and Maintain an Assets Register for the Parish;
- Liaise with volunteers for the Working Bee - approx. three times per the year;
- Create a Repairs Register for all the assets;
- Ensure continual operation of the parish computer system, including back-up systems, and telecommunications network and upgrading as required;
- To manage rental contracts between the parish and the Out of Hours School care group and the Pre School group;
- Ensure regular maintenance of electrical, plumbing, fire systems and alarms and pest control;
- Parish Office and Records
- Meeting and greeting of visitors in a friendly and efficient manner;
- Providing assistance to enquiries regarding Weddings, Baptisms, Funerals and other Sacraments;
- Developing a proficiency of data entry on the Padre system;
- Oversee the archiving of records - especially the maintenance of sacramental records;
- Ensure that annual returns of parish statistics are provided to the Diocese;
- To ensure that financial, marriage, baptism and funeral records are kept up to date;
- Ensure all parish stock and supplies are kept at optimum levels;
- Ensure agenda and relevant documentation is available for Councils and Committee meetings;
- To make sure that regular orders are fulfilled such as communion breads, altar wine and other church requisites including newspapers and magazine subscriptions;
- To seek out the best quality deals from suppliers and service providers and updating our database as required;
- Oversee the advertisers in the parish bulletin;
- Oversee publication of the weekly bulletin, website and parish brochures;
- Ensure appropriate reception/function spaces are fully maintained;
- As required, purchase supplies for parish hospitality functions;
- Attend meetings of the Finance Committee; and
- To perform other tasks and duties as allocated from time to time by the Parish Priest.

**The Success Profile includes**:
Essential:

- Degree, Diploma, or Certificate IV in Business Administration or related field;
- 5 years or more as a Business Operations Manager in related fields such as Customer Service or School Administration or other Parish Administration;
- Knowledge and understanding of contemporary administrative and customer service practices;
- Relevant Accounting / Book-Keeping experience;
- Attention to detail and a well-ordered approach to work;
- Ability to work under pressure and manage competing demands and priorities;
- Ability to follow predefined policies and processes;
- Good communication/interpersonal skills and the ability to work well in a team;
- High level skills in MYOB, Google Docs and Microsoft Office suite (particularly Word, Excel and Powerpoint);
- Ability to act with discretion and to maintain confidentiality;
- Previous experience in working with volunteers;
- An ability to visualize future trends; and
- Ability to negotiate with all stakeholders including organising and managing contractors.

Desirable:

- A background in Human Resources and dealing