Payroll Services Delivery Manager

2 weeks ago

Adelaide Region SA, Australia Frontier Software Full time

Payroll Services Delivery Manager
- Join an industry leading HR and Payroll solutions provider
- Exceptional career development opportunities
- A secure, well-established organisation with work from home flexibility

Would you like to use your payroll management experience in a new challenge? Are you an experienced people leader? Do you thrive on identifying and delivering continuous improvement initiatives?

**The Role**

Other responsibilities include:
- Client relationship management - develop strong working relationships, conduct regular meetings and resolve and manage issues
- Management and implementation of Continuous Improvement initiatives for payroll services deliverables
- Leading and developing your team including the night shift, which will include some on call responsibilities
- Project management of projects directly impacting the client

**What’s in it for you?**

In return you will enjoy a competitive salary, flexibility to work from home regularly, annual reviews, access to an employee assistance program, salary sacrifice options and plenty of career progression opportunities.

**You**

This role of substantial importance, influence and visibility will need you to bring your ‘A’ game, as well as demonstrate the following experience and skills:
- 5+ years experience in managing payroll deliverables, preferably using ichris
- 2+ years Project Management, preferably using Agile methodologies
- Demonstrated customer focus experience with the ability to manage and negotiate service outcomes and objectives
- Continuous Improvement methodology, experience in Lean or Six is highly desirable
- Great people leadership skills.

Ideally you will be able to hit the ground running in this important role, however your ability to learn and develop the required skills quickly will be highly regarded.

**Us**

You will be working for a company that has a policy of reinvesting a significant portion of revenue in ongoing product development to ensure our product suite is at the cutting edge. Frontier Software, celebrating its 40th anniversary this year, is acknowledged as the global leader in HR and Payroll solutions. We are here for the long haul and are proud to have over 1700 clients globally.

**What to do**
- Frontier Software embraces our diversity and fosters inclusion. We recognise and value the mix of talent, identity, ethnicity, ability and age that informs our daily activities, discussions, processes and outcomes. Together, we are better._

**Agencies please note: We will contact our preferred recruiting partners if we require assistance recruiting for this role.

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