Care Services Manager

2 weeks ago

Sydney, Australia Stream Consulting Group Full time

Leading Home Care organisation | Work from home flexibility
- Ongoing training & development | Administration assistant as support
- Up to $100k+super + Fully Maintained Company Car + Laptop + Phone

**Company**

This organisation is a leading in-home aged care business with your clients based in the Sutherland Shire

Having been around for almost 20 years, this organisation has great processes in place, and have been given a 'no improvements needed' by the Australian Aged Care Quality agency

This organisation also has strong community involvement to support the local community, such as being on a local elder abuse committee.

With a high retention rate and low turnover, this organisation fosters great employee benefits and support & is committed to ongoing training such as Palliative training(Training Manager part of the staff), company car, flexibility, trust as well as encouraging internal mobility, with many employees moving internally in to new roles.

**Benefits**
- Up to $100k+super (dependent on experience) + company car + laptop + phone
- Working from home flexibility - only 1 day in the office needed
- Supportive culture fostered - friendly team with a supportive structure
- Ongoing training & development -including excellent support worker training with certifications offered
- Career development - internal mobility encouraged
- Low turnover - people join and stay

**Role**

Due to an internal move, this organisation is now looking for a Care Services Manager to join their amazing team with your clients being based in the Sutherland Shire area.

As Care Services Manager, you will be utilising your strong Case Management and client service experience to support a case load of clients across Ability Care, Private Care and Home Care Packages, whilst being assisted by a Client Services Coordinator, who will be carrying out the scheduling, paperwork and review calls to help your case load.

Working in a team of 3 other Case Managers as well as a wider team of 22 including a team of schedulers, a registered nurse, client service coordinators and support workers, you will be reporting to the GM and will be carrying out service enquiries, care consultation, client onboarding, business development, care management.
- Manage a case load of clients through client care consultations, review visits & assessments, referrals and goal planning, working closely with the support of the Assistant Care Manager
- Managing client funds and budgets
- Building strong internal & external relationships including client's families, allied health providers, hospitals & support workers
- Be able to promote the organisation's brand if relevant (an allocated business development manager carries out sales & onboarding)
- Provide appropriate support to culturally & linguistically diverse clients
- Ensure compliance with relevant legislation

**About You**
- You have extensive home care packages case management experience & are passionate about helping the aged community
- You are ideally a Registered Nurse or have some clinical background
- You enjoy being a part of a friendly, motivated and highly successful & caring team

**Roles like this do not come up often,** i
**/ 0432327664.

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