Receptionist/administrator in Physiotherapy Clinic

2 weeks ago

Inner West, Australia Power Potential Full time

**Physiotherapy Receptionist/Administrator**
**Locations: Alexandria and Earlwood**

We’re looking for an enthusiastic and reliable **Receptionist/Administrator** to join our growing physiotherapy team. This is a **full-time position** with **flexible hours** and the opportunity to **work across both our Alexandria and Earlwood clinics** as needed.

**About the Role**

You’ll be the first point of contact for our patients and play a vital role in keeping the clinic running smoothly. Your day-to-day will include managing appointments, maintaining patient records, handling billing, and supporting our physiotherapists with admin tasks.

**Requirements**:

- **Education**: High school diploma or equivalent; additional qualifications in administration or healthcare are a plus.
- **Experience**: Previous experience in a healthcare setting, preferably in physiotherapy or a similar environment minimum 1 year.
- **Skills**: Excellent organisational skills, strong communication abilities, proficiency in Microsoft Office Suite, and familiarity with Cliniko software.
- **Personal Attributes**: Friendly, patient-focused, detail-oriented, and capable of multitasking in a fast-paced environment.

**Key Responsibilities**:

- **Appointment Management**: Schedule, reschedule, and cancel patient appointments as necessary. Coordinate with physiotherapists to optimise their schedules.
- **Billing and Payments**: Process patient payments, manage billing inquiries, and coordinate with insurance companies as needed.
- **Medical Records**: Maintain accurate and confidential patient records, ensuring all documentation is up-to-date and filed correctly.
- **Office Coordination**: Order and manage office supplies, coordinate equipment maintenance, and ensure the clinic is organised and well-maintained.
- **Team Support**: Assist physiotherapists with administrative tasks, such as preparing treatment rooms, managing patient forms, and other duties as required.

**Why Join Us?**

We offer a **stable long-term role** with room to grow as our practice expands. You'll be part of a supportive, community-focused team that values professionalism and genuine care for our patients.

Pay: From $26.00 per hour

Schedule:

- Monday to Friday

**Experience**:

- Medical receptionist: 1 year (required)

Work Authorisation:

- Australia (required)

**Location**:

- Inner West, NSW (preferred)

Work Location: In person

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