Member Experience Consultant

7 days ago

Perth, Australia HBF Health Full time

**Job no**: 494244
**Work type**: Permanent full time
**Location**: Perth CBD
**Categories**: Member Services & Sales

**HBF benefits**
- Salary from 62K + Super + Fully subsidised Gold Hospital Elevate Insurance Cover
- Hybrid working - Based from our central CBD office plus 2 work from home days (after your initial probation period)
- 3 wellbeing days off a year on top of our standard 20 days annual leave
- 2 volunteering days per year
- 18 weeks paid parental leave
- Access to corporate discounts across a range of gyms, retail, restaurants, and hotels

You will be there for our members guiding them through a wide range of life moments from welcoming a new baby to supporting their loved ones through life-critical medical treatment as they reach out to understand their health cover.

**Let’s talk about you**
Are you a team player with a natural ability to communicate empathetically and deliver member-focused solutions? Do you take pride in your work and possess a genuine curiosity for finding innovative ways to achieve exceptional outcomes that positively impact our members and the broader community

We are seeking individuals with a strong customer service focus and solid computer literacy skills. Whether your customer service experience is in retail, hospitality or you’re looking to return to the workforce and are adaptable and resilient we would love to hear from you

If you’re looking for a full-time role in a fun and supportive environment with opportunity to grow, we have a passion for harnessing our people potential.

**Next steps**

Next steps include reference checks and a national police clearance then if successful, you will undertake our bespoke fully paid training program to give you the tools you need to start helping our members the HBF way commencing from **Monday 17**th**February.**

**-**It’s simple and quick

**Advertised**: 24 Jan 2025 W. Australia Standard Time
**Applications close**: 31 Jan 2025 W. Australia Standard Time

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