Claims Executive

**Introduction**

**Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right**.

We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive.

At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our corporate team |our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger.

Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

**Overview**
**Gallagher**is a global leader in Insurance broking, risk management and consulting, with over 53,000 employees worldwide in over 130 countries. We have a global reach with a local presence and pride ourselves on being a socially responsible and an ethical organisation expressed through our Shared Values, The Gallagher Way. We are proud to have been awarded one of Insurance Business Australia **Top Insurance Employers**and **Forbes Best Employer for Women**.

The **purpose of this role** is to act as a dedicated representative and advisor for clients throughout the claims process. Key responsibilities are:

- Champion Client Interests: Advocate for construction clients, ensuring their claims are handled with care and precision.
- Provide Expert Guidance: Help clients navigate the complexities of construction insurance policies, including coverage, exclusions, and entitlements.
- Manage Construction Claims: Oversee the end-to-end claims process, from lodgement to resolution, ensuring all documentation is accurate and deadlines are met.
- Negotiate for Success: Work with insurers, loss adjusters, and other stakeholders to secure the best possible outcomes for clients.
- Resolve Complex Issues: Address disputes and provide innovative solutions to challenging claims scenarios in the construction sector.
- Deliver Risk Insights: Analyse claims trends and provide actionable advice to clients on mitigating risks and improving their risk management strategies.

**We are seeking a driven professional** that possesses the following:

- Client-Focused Mindset: A commitment to delivering exceptional service and building strong client relationships.
- Exceptional Communication Skills: The ability to explain complex concepts clearly and negotiate effectively with stakeholders.
- Problem-Solving Ability: A proactive thinker who can manage multiple priorities and resolve challenges with confidence.
- Claims Management Experience: Proven experience in managing claims, ideally within the construction or related industries but we open to considering applicants with Property/Casualty experience.

If you’re passionate about construction insurance and claims advocacy, we’d love to hear from you. Join Gallagher and help us deliver tailored insurance solutions, effective risk management strategies, and exceptional client experiences in the construction sector.

**Gallagher Benefits - we offer great benefits and career development opportunities**including tuition assistance; career development and training to build a personalised career pathway; wellbeing offerings; employee assistance program; additional weeks’ Lifestyle leave; Gallagher Rewards for discounts at 350+ major retailers; Employee Stock Purchase Plan to invest in the company's growth potential; paid Volunteering days; and salary scarified superannuation options.

Any offer of employment and subsequent continuing employment is dependent upon the satisfactory completion of background checks by Gallagher or by an external third party provider.

Gallagher is an Equal Employment Opportunity (EEO) employer committed to the principles of workplace diversity and inclusion. We welcome all people regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices. We are committed to providing a working environment that embraces and values diversity, equity and inclusion.