General Manager

**About the Role**

Are you a seasoned leader with extensive experience in the NDIS sector? Are you passionate about making a positive impact in the lives of individuals with disabilities? If so, we have an exciting opportunity for you

We’re currently recruiting for a General Manager to join our Aussie Life Care team in this permanent full-time role.

Reporting directly to CEO, you’ll be responsible for the overall leadership and management of Aussie Life Care. Aussie Life Care offers a unique opportunity for a strong, creative, and dynamic leader to take ownership as a leading NDIS provider. For the right leader with robust ideas backed by proven capability, this is an exciting opportunity to drive positive outcomes for staff, residents and families whilst simultaneously fostering a culture of growth and collaboration.

The General Manager is responsible for a range of activities, both external and internal, including compliance, audit preparation, business development, professional development, marketing, administration, staff management, and business processes.

**Key responsibilities of the General Manager role include**:

- Managing and developing a highly skilled, motivated, and efficient NDIS team.
- Supporting and managing the performance and reach of the national NDIS program, including the relationships with internal and external partner organisations.
- Contribute to the delivery of the organisation’s diversification and expansion plan to facilitate a sustainable future that is aligned to our Mission.
- Developing the business and taking it to the next level of growth in terms of clients and income.
- Leading the organisation’s expansion into other areas of business within NDIS such as providing supports at accommodations (e.g., Support Independent Living SIL, SDA, etc) and into related fields such as Home Care supports.
- Continuously improving the compliance requirements for ALC including audit preparation and undertaking internal and the mandatory external audits.
- Lead, coach, train, mentor, and manage senior staff.
- Contribute to the team with gained extensive knowledge of contemporary practices in the disability sector, inclusive of NDIS experience.
- Establish strong rapport and working relationships with a range of stakeholders including People with Disability & their family members, NDIS Local Area Coordinators, NDIS Planners, NDIA, NDIS Commission, Community Organisations, other NDIS service providers and internal management.
- Lead the updating and improving the strategic and operational strategies.
- Follow up with the managers for their teams’ financial and compliance performances.
- Lead the improvement in the automation of supports deliveries systems.

**About you**

As a collaborative, strategic and senior member of the Operations team, ideally with experience within the disability, health and/or aged care sector, you’ll have:

- Qualification in disability-related areas.
- Extensive experience in the disability support services sector, with a strong understanding of the NDIS framework and funding models.
- Strong leadership skills to lead a team of managers, support coordinators, plan managers, support workers, administration, and support staff.
- Proven track record in financial, human and asset management.
- Proven experience in previous roles that resulted in increased income generation while meeting NDIS compliance requirements.
- Experience and network in business development to increase the organisation’s clients and their supports.
- Have a strong understanding and knowledge of NDIS Standards.
- Work in conjunction with the Management team to develop, monitor, and manage annual budgets and strategies that ensure programs meet requirements and KPIs.
- Exceptional communication and interpersonal skills, with the ability to build and maintain effective relationships with diverse stakeholders.
- Strategic thinker with strong problem-solving and decision-making abilities.
- Results-oriented, with a focus on delivering high-quality services and achieving business objectives.
- Great at solving problems in services deliveries including risk mitigations and complaints/incidents handling.
- NDIS Worker Screening Check clearance.
- Working with Children Check-Employee.
- First Aid and CPR Certificate
- Current Police Check
- NDIS Worker Orientation Module certificate.
- COVID-19 Training Module.
- Proof of COVID vaccination strongly preferred.
- Provide two Employment referees for reference checking.
- Proof of qualifications

**How to Apply**:
**Salary**: $80,000.00 - $120,000.00 per year

Work Location: In person