Beverage, Gd's, Gaming, Bistro, Cafe, Functions

**About Us**

With 5 beverage outlets, a Bistro, casual dining outlet and Cafe, function facilities, entertainment options, courtesy shuttle, tourism and visitors centre and more; Ettalong Diggers is the destination of choice for hospitality, entertainment, sustainability, and lifestyles to benefit the community.

We are a large Club nestled right on the waterfront at Ettalong Beach, overlooking Broken Bay and Lion Island, with views south to Palm Beach. The ferry from Palm Beach travels directly to Ettalong Beach, which is where you will find us.

On the same grounds, is Mantra at Ettalong with gorgeous accommodation, and where we also deliver meals as part of our room service offering.

We are now seeking to appoint **Casual Operations Attendants, **in a variety of exciting roles across a range of areas within the Club, to join our friendly team.

**Who are You?**

You are passionate about customer service and will focus on ensuring that our members and guests feel welcomed, so that they can enjoy our Club’s facilities.

**Your day to day**
- You may work in our Bistro and Café
- You may work in our Bar service areas
- You may work on general duties, ensuring our venue is spotlessly clean
- Perhaps you have experience in Reception and enjoy answering phones; using a microphone and enjoy welcoming our members and guests
- You may work within our gaming areas and have experience here
- You may be ensuring our wedding and conferencing guests are well looked after and you will be happy to provide tray service for drinks
- You will be happy to wipe over tables and chairs; push chairs in and you’ll take delight in greeting our customers
- You may provide table service for event guests and undertake general waiting and service duties
- You will be able to carry three (3) plates (Catering)
- You must be able to display a level of physical fitness, as this role can be demanding

**What do we need from you?**
- Certificate II or III Hospitality Qualifications (preferred)
- Someone who is experienced in functions and conferencing (desirable)
- Someone that has experience in Club operations (preferred), but we are willing to train you, if you align with our vision and values
- Training and experience in Barista Skills will be well regarded
- Safe Food Handling/Food Safety Accreditation (preferred)
- Certification in Responsible Service of Alcohol **(RSA) NSW Competency Card is required**:

- Certification in Responsible Conduct of Gambling **(RCG) NSW Competency Card is required**:

- Previous customer service experience in food and beverage operations
- A strong work ethic, reliable, trustworthy, and able to work unsupervised, with a positive attitude and complete commitment to your role
- Able to work well under pressure
- Someone who can get along and work well within a team environment
- Someone committed to working weekends and can stay back when required - **minimum availability required is from Friday afternoon until end of trade on Sunday, school holidays and public holidays (you need to be available at these times)**:

- Full availability will be highly regarded
- Depending on the client requirements/club requirements/role requirements, some shifts may start at 0600am and finish at 330am
- you will need to be flexible in your availability to meet with operational demands
- Excellent presentation and attention to detail
- Self-motivation
- The ability to set up conferencing and the pack-down of conferencing/events, if working within conferencing

**What else do you need to know?**
- Please note - some work areas contain cigarette smoke
- Uniforms are provided to you
- Onsite carparking is provided
- Free soft drinks on shift are provided
- We offer discretionary benefits to our team
- You will work with a supportive operations team
- And, you will have the opportunity to work at a venue in a beautiful location, with several function rooms and large dining facilities. How great is that?

We currently maintain a COVID-19 Vaccination Policy for our team members. You will need to provide suitable evidence that you are fully vaccinated (at least 3 x vaccinations) for COVID-19, to be considered for a role at this time.

The screening process for this position includes a background check relating to any record of money laundering or terrorism financing and will identify a politically exposed person, both nationally and internationally. We may also include a criminal history check.

Please provide a Covering Letter and your up-to-date Resume, if this role sounds like it could be the one for you.

**_ Don't delay in submitting your Covering letter (our HR team want to know all about you) and your UP TO DATE RESUME (we want to learn more about your skills). _**

**_We have immediate opportunities available._**
- *We kindly request that no recruitment or employment agencies contact Ettalong Diggers in relation to these roles please*_