Duty Manager

6 days ago

Ettalong Beach, Australia Ettalong Diggers Full time

With 5 Beverage outlets, a Bistro, casual dining outlet and Café, Function Facilities, a variety of entertainment options, Courtesy Shuttle and more; Ettalong Diggers Club is the destination of choice on the Central Coast Peninsula for hospitality, live entertainment, sustainability, and lifestyles to benefit the community.

To maintain the development pipeline of our leaders, we have identified the opportunity to increase our full-time Duty Management Team, by recruiting **an experienced** full-time **Duty Manager**.

Reporting to the Operations Manager, you will be expected to demonstrate our Ettalong Diggers values daily, particularly seeking to contribute to building a positive and passionate culture through **your effective leadership**.

**What are some of the key things that we need from you?**
- Compliance with the relevant Acts (Registered Clubs Act; Liquor Act; Food Act and Food Handling; RSA; RCG and Gaming Regulations)
- Ample roster coverage for the provision of customer service excellence and interaction with our patrons daily
- Excellent conflict management skills
- You’ll be an excellent motivator, leader and have a hands-on approach ensuring that you will always lead by example
- Ensure that our entire Club operations run smoothly each day
- Maintaining consistently high standards of professional conduct and work performance across all aspects of your role
- Professionally presented with excellent grooming and presentation standards
- Demonstrate a strong work ethic and thrive on working as part of a team
- Be an excellent communicator; organised and have perfected the art of time management
- You can hold those difficult conversations

You will be ready to hit the ground running, displaying a happy and positive approach in all that you do. You must be motivated, ready for a challenge and have a passion for hospitality.

Previous experience in the Club industry is an advantage, however not essential; your ability to fit with our **positive and passionate culture** is our top priority as we value your attitude and commitment most of all

**The role requires: -**
- A current NSW RSA and RCG Competency Card (mandatory)
- Certificate IV in Hospitality/Leadership or similar (desirable)
- First Aid and CPR Certifications (mandatory / willing to obtain prior)
- You to be able to work in a fast-paced environment
- Extensive operational experience including Beverage and Gaming
- The ability to provide detailed reports - sound computer literacy skills
- Your own reliable mode of transport to get you to and from work _(due to the requirement to work on a rotating roster)_
- The ability to work on a 4-week rotating roster with early starts, mid-shifts, and close shifts - we ask for flexibility regarding days off, working public holidays and school holiday periods
- Be physically fit and be able to manoeuvre heavy items at times
- Ettalong Diggers maintains a board approved mandatory vaccination policy for all patrons and staff, and therefore it is a mandatory requirement to be fully vaccinated against COVID-19

**Please note that a criminal background check will form part of the recruitment process for this position.**

A competitive salary is on offer for this position, along with meals, uniforms, and free parking.
- Please note:_
- _ _We request that no agencies are to contact the HR Department of Ettalong Diggers._
- _ _Applications from agencies will not be accepted or considered. _
- _We request that no other advertising websites contact or approach the HR Department of Ettalong Diggers regarding this role/ad._

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