Bell Services Manager

5 days ago

Perth, Australia Crown Perth Full time

Bell Services Manager - Crown Perth
- At Crown, our overall success is achieved through a combined team effort, therefore we strive to provide opportunities for our employees to learn, grow and thrive in a positive and supportive work environment which embraces diversity and inclusiveness. It is expected that employees always demonstrate company core values and consistently create an environment where behaviours demonstrate each value with respective colleagues and customers.
- As the Bell Services Manager you will be responsible for ensuring efficient running of the Bell Services department which encompasses Bell Desk, Driveway, Valet Parking and Concierge. You will ensure the team provides a quality customer service experience through providing a warm welcome, smooth delivery of guest luggage, parking of guest cars and driveway management.

**To be successful for this opportunity you will possess**:

- Experience in a busy customer service environment (five-star environment preferred)
- Experience in multi-tasking whilst remaining professional and calm in pressured environment
- Strong communication and time management experience
- Strong leadership and people management skills and proven track record
- Unrestricted manual Drivers License

**Preferred Criteria**:

- Previous Hotel operational management experience
- Hotel Management or Business qualification
- Experience using OPERA (Hotel Property Management System)
- What we offer you: This is a Full Time position with opportunities for future development. Crown Perth provides free parking and free meals at our staff restaurant The Hive. Crown Perth staff have access to attractive discounts and benefits across the Perth, Melbourne and Sydney properties.
Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.
- #LI-CP

**Primary Location***: Perth

**Position Status***: Full Time

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