Branch Administrator

2 weeks ago

Canberra, Australia Polyaire Air Conditioning Products Full time

**Established and rapidly growing company**:

- ** Varied role where no two days are the same**:

- ** Great team environment and fun place to work**

**About POLYAIRE**

**Polyaire Pty Ltd** is an international manufacturer of quality Air-conditioning Products supplying, insulated flexible ducting, air grilles, and fittings. Established in 1973, Polyaire is headquartered in South Australia, with 25 branches across Australia with counterparts in Malaysia, and the United Kingdom. Exporting an extensive range of Airconditioning products worldwide under the Polyaire and Airtouch - Zonemaster brands. Polyaire’s continued growth strategy and business values focus on providing sustainable solutions and comfort to our range of valued customers.

An opportunity has arisen for a Branch Administrator & Customer Service expert to join our team in Canberra. Being the main point of contact for our counter sales, this role involves providing exceptional service to customers and admin support to our sales and warehouse teams.

If you are a fast learner enjoy multitasking and meeting people with customer satisfaction being your primary goal, then this role will provide you with immense opportunity for a rewarding career.

**Role Responsibilities**:

- Direct customer liaison and provide exceptional customer service to all clients.
- Process orders entries and complete all dispatch documentation.
- Control of orders in line with customer requirements.
- Work closely with warehouse personnel to ensure accurate and timely orders and deliveries.
- Handle local deliveries and pick-ups effectively and safely.
- Ensure Company equipment and facilities are well maintained and in good working condition.
- Safely hand loading and unloading of freight.
- Physically fit, as there will be some container unloading.

**To be successful in this role**:

- Possess strong work ethic, professional, and a self-starter.
- Strong interpersonal and communication skills with the ability to make positive contribution within the team.
- Good planning, organisation, and time management skills.
- Basic numerical skill and good attention to detail and accuracy.
- Trade background, air-conditioning or building industry experience highly desirable.
- Forklift training will be provided.

Ideally, we are seeking a team player who is who is independent, meticulous, able to work to tight deadlines and has good computer skills.

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