Experienced Medical Receptionist

2 weeks ago


Adelaide CBD, Australia Regent Secretarial Services (Psychiatrist Practice) Full time

Our star Medical Receptionist is retiring soon and we need to add another person to our amazing team

Are you a positive, enthusiastic and experienced Medical Receptionist looking for a new role?
- Are you keen to work in a very supportive, friendly and collaborative team environment?

**About the Role and the Clinic**:
We have a small Admin team, working closely with our various Doctors to provide the best care for our patients. We pride ourselves on excellent customer service - our patients love visiting our rooms Offering above award rates with _**annual leave over December**_. We have on-site parking available to staff. No weekend work
- **As part of the Reception/Admin team, your duties will include but are not limited to**:_
- Greeting patients on arrival and following procedures for check-in’s, patient information and consent
- Managing appointments and billings (Medicare, DVA, Insurance, Hospitals etc)
- Addressing/supporting patients’ queries (face to face and over the phone)
- Managing patient records and communication
- Administration support using Medical Software - Zedmed
- Opening and closing of the practice - following specific procedures

**Essential Criteria**:

- **Australian Medical Reception experience is a** **must** (5+ yrs preferred)
- Strong customer service skills with excellent verbal and written communication skills
- Ability to multitask and prioritize in a fast-paced environment
- Attention to detail
- Computer proficient in Microsoft Office Suite. Medical software Zedmed (highly desirable)
- Strong work ethic and willingness to go above and beyond
- Flexibility to cover sick/annual leave (sometimes on short notice when working part-time)

**Benefits**:

- **On-site parking**:

- **Close to public transport**:

- **No weekend work**:

- **Closure over Christmas**:

- **Birthdays are celebrated**:

- **December Christmas lunch**:

- **GREAT coffee**:

- **Plant and pet friendly office**

**Job Types**: Part-time, Permanent
Part-time hours: 24-32 per week

**Salary**: $30.00 - $30.83 per hour

Schedule:

- 8 hour shift
- Day shift
- Fixed shift

COVID-19 considerations:
All patients and staff wears masks when required by Government or when unwell. Regular cleaning and sanitizing of work spaces.

Application Question(s):

- Can you type?
- Do you have experience using Zedmed or similar medical/practice software?
- How many years experience do you have as a Medical Receptionist in AUSTRALIA?

Work Authorisation:

- Australia (required)

Work Location: In person



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