Experienced Medical Receptionist
2 weeks ago
Our star Medical Receptionist is retiring soon and we need to add another person to our amazing team
Are you a positive, enthusiastic and experienced Medical Receptionist looking for a new role?
- Are you keen to work in a very supportive, friendly and collaborative team environment?
**About the Role and the Clinic**:
We have a small Admin team, working closely with our various Doctors to provide the best care for our patients. We pride ourselves on excellent customer service - our patients love visiting our rooms Offering above award rates with _**annual leave over December**_. We have on-site parking available to staff. No weekend work
- **As part of the Reception/Admin team, your duties will include but are not limited to**:_
- Greeting patients on arrival and following procedures for check-in’s, patient information and consent
- Managing appointments and billings (Medicare, DVA, Insurance, Hospitals etc)
- Addressing/supporting patients’ queries (face to face and over the phone)
- Managing patient records and communication
- Administration support using Medical Software - Zedmed
- Opening and closing of the practice - following specific procedures
**Essential Criteria**:
- **Australian Medical Reception experience is a** **must** (5+ yrs preferred)
- Strong customer service skills with excellent verbal and written communication skills
- Ability to multitask and prioritize in a fast-paced environment
- Attention to detail
- Computer proficient in Microsoft Office Suite. Medical software Zedmed (highly desirable)
- Strong work ethic and willingness to go above and beyond
- Flexibility to cover sick/annual leave (sometimes on short notice when working part-time)
**Benefits**:
- **On-site parking**:
- **Close to public transport**:
- **No weekend work**:
- **Closure over Christmas**:
- **Birthdays are celebrated**:
- **December Christmas lunch**:
- **GREAT coffee**:
- **Plant and pet friendly office**
**Job Types**: Part-time, Permanent
Part-time hours: 24-32 per week
**Salary**: $30.00 - $30.83 per hour
Schedule:
- 8 hour shift
- Day shift
- Fixed shift
COVID-19 considerations:
All patients and staff wears masks when required by Government or when unwell. Regular cleaning and sanitizing of work spaces.
Application Question(s):
- Can you type?
- Do you have experience using Zedmed or similar medical/practice software?
- How many years experience do you have as a Medical Receptionist in AUSTRALIA?
Work Authorisation:
- Australia (required)
Work Location: In person
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