Relationship Manager Office Administrator

**Johnathan Thurston Academy**

Taking employment back to basics. We simply introduce jobseeker to jobs It's that simple.

The Johnathan Thurston Academy, with Lendlease as our major employment partner, has a unique collaborative employment zone. The goal and focus is to connect job seekers to all of our employment partners throughout the nation. We aim to ensure that all opportunities for potential connections are both exhausted and managed in the one zone. We have created a unique and sophisticated platform that streamlines all employment opportunities between job seekers and employers.

Client**:Harmony Early Education Pty Ltd**

**Relationship Manager**

**Summary**

Continuous Learning and Development any time through the Harmony Academy in person and online offering Professional Development, Leadership, Health and Well-Being.
- First point of contact for our families over the phone and in person
- 112-place centre with beautiful indoor and outdoor environments
- Plenty of undercover parking and located close to amenities

**About Harmony**

The "Harmony way" encapsulates our commitment as early childhood professionals who respect children and view the early years as the most critical period for growth and development. Our team's priority is to nurture children's wellbeing to set the foundation for positive lifelong learning.

**Benefits of working with Harmony**:

- Continuous Learning and Development - expand your knowledge at any time through the Harmony Academy in person and online; our training tool offering Professional Development, Leadership and Health and Well-Being topics
- Opportunities - Awesome prospects for Career Progression, Transfers and Professional Growth; Talent Identification Program; ECT Cadetship Program
- Reward and Recognition - Annual Awards; Bonus Incentive Schemes; Regular and Structured Performance Feedback
- Educator and Leaders Network - Collaborate and build relationships with peers across Harmony, Regular access to Head of Curriculum and Pedagogy
- Competitive Entitlements - Attractive Rates with Annual Reviews; True Work-Life balance with flexible working options available
- Environments - Beautiful minds inspired by beautiful environments; Harmony's environments and resources are second to none
- Financial Benefits - Receive 40% off childcare fees; Access to referral programs of up to $1500; Additional leave entitlements
- Education Financial and Leave Assistance - Paid Practicum, Study and Exam Leave within our select Harmony Cadetship program
- Harmony Huddle - Staff social calendar filled with awesome activities, Mind, Body and Soul initiatives
- Unity in Diversity - Harmony’s cultural diversity is one of OUR greatest strengths and is truly at the heart of who we are; 18 nationalities; 31 languages spoken

**About the role**

As a Relationship Manager at our Everton Park centre, you will be the first point of contact for our families over the phone and in person. Your warm, friendly, and approachable nature will ensure you are always able to provide support.

Key responsibilities include:

- Organising the administrative functions to achieve high functioning office environment within the Harmony centre.
- Attending to parent queries and answering the phone
- Capturing and processing data/new enrolments via appropriate software
- Managing account queries and the wait list
- Scheduling tours and managing service calendar
- Providing support to Director/Nominated supervisor as required

Harmony Everton Park is a 112-place centre with beautiful indoor and outdoor environments for Educators and children to enjoy. There is plenty of undercover parking and it is located close to amenities.

**To be successful in this role, you will demonstrate**:

- Significant experience with Microsoft Office Suite, and general computer skills.
- Exceptional interpersonal and communication skills along with an optimistic attitude to work.
- Exceptional organisational skills to be able to work efficiently and in a systematic manner.
- Applicants must have/be eligible to obtain a Blue Card for child related employment prior to commencement.
- Qualification in early childhood education