Customer Administrative Officer

2 days ago

Brisbane, Australia Public Trust Office Full time

Highly desirable requirements
To be successful in this role it is highly desirable that you demonstrate the following knowledge, skills and experience:
Experience in a customer service role; Developed professional communication skills; Basic computer literacy including competent use of Microsoft Office or the ability to rapidly acquire
Accountability
As a Customer Administrative Officer you will be accountable for the following:

- As part of a team, deliver a high quality telephone and reception service to customers, service providers and members of the public by maintaining a welcoming and professional manner, acknowledging all visitors and callers, respecting diversity and responding promptly to their needs.
- Promptly attend to each individual enquiry by taking a helpful approach, establishing the purpose of the visit or call, assessing the service required and providing the appropriate response.
- Operate effectively as part of a team environment and deliver quality, timely and effective customer service.
- Maintain effective working relationships, and liaise effectively and professionally with all levels of staff.
- Maintain skills to effectively use a range of information and communication technology.
- Assist customers who at times may be upset or displaying challenging behaviours due to their disability, with courtesy and understanding.
- Liaise with customers, their family and other stakeholders in the preparation of draft customer budgets.
- Review and prepare payments on behalf of customers.
- Maintain confidential, accurate and complete records of your work activities, including customer contact, customer information and referrals.
- Provide support through a range of administrative functions as required.
- Commitment to your own health and safety and for that of others in the workplace.

How to Apply
- Your current resume which details your work experience and relevant information to this position.
- A short statement one (1) page focusing on your knowledge, skills and attributes as outlined in the Accountabilities and 'What We're Looking For' - Your Success Profile.
- Contact details for two work related referees. At least one referee must be your most current or recent supervisor and have a thorough knowledge of your work performance and conduct within the previous two (2) years.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

  • Administration and Customer Service Officer

    3 weeks ago

    Brisbane, Queensland, Australia Royal Rehab Group Full time

    Administration and Customer Service OfficerJoin to apply for the Administration and Customer Service Officer role at Royal Rehab GroupAdministration and Customer Service Officer1 day ago Be among the first 25 applicantsJoin to apply for the Administration and Customer Service Officer role at Royal Rehab GroupGet AI-powered advice on this job and more...

  • Office Administrator

    1 week ago

    Brisbane, Australia Integrity Door Services Pty Ltd Full time

    **Are you an administrative whiz with a passion for customer service?** Integrity Doors, a family-oriented business in Brisbane, is on the hunt for an Office Administrator to join our tight-knit team! **Why join Integrity Doors?** - Family-friendly work culture that values your well-being - Competitive salary plus superannuation - Full-time permanent...

  • Office Administrator

    3 days ago

    Brisbane, Queensland, Australia National Pest Solutions Full time $45,000 - $65,000 per year

    ·       National Pest Solutions is a fast growing Moreton Bay , Sunshine Coast and Brisbane based business . We pride ourselves on the service we provide across all facets of Professional Pest Management .·       This role is key to the future success of the business and office efficiencies·       This role has come about through...

  • Office Administrator

    3 days ago

    Brisbane, Queensland, Australia AUSCOM ELECTRICAL QLD PTY LTD Full time $60,000 - $80,000 per year

    About the role Auscom Electrical QLD Pty Ltd is seeking an experienced and organised Office Administrator to join our dynamic team in East Brisbane, Queensland. This full-time role is responsible for providing comprehensive administrative and clerical support to ensure the smooth day-to-day operations of our electrical contracting business.What you'll be...

  • Office Administrator

    2 days ago

    Brisbane, Queensland, Australia ri-kroot Full time $60,000 - $80,000 per year

    Daniel Yelkovan from ri-kroot has been engaged to recruit an Office Administrator for a leading concreting company specialising in commercial concrete pumping. Based in the Narangba office, you'll be the first point of contact for team members, suppliers, and customers. You'll take ownership of a variety of day-to-day administration and coordination...

  • Administration Officer

    2 weeks ago

    Brisbane, Australia The Turner Group Full time

    **Administration Officer** Fantastic opportunity for a finance focused individual looking to start their financial services administration career. **The Client** *** Established for over 25 years our well-known client is in the business of funds management and administration. With their office based on the coveted city fringe they focus on delivering...

  • Administration Officer

    2 weeks ago

    Brisbane, Australia Communities, Housing and Digital Economy Full time

    The Administration Officer provides support in the areas of administration, human resources, finance, and records management within the Office of the Regional Director by: - Providing general administrative support and developing and maintaining administrative procedures and systems to assist the Office of the Regional Director to function effectively. -...

  • Administration Officer

    1 week ago

    Brisbane, Australia Osborne Richardson Australia Full time

    **Salary**: $35-$40 per hour **Location**: QLD - Brisbane **Ref**: Admin Offcr-5233075 **Description**: Our Local Government client based in Logan is seeking an experienced and motivated Administration Officer to join their team. As a Admin Officer, you will be delivering best front-end customer service while acting as liaison in the management of a large...

  • Office Administrator

    3 weeks ago

    Brisbane, Queensland, Australia Ray White Kingsford Full time

    OverviewWe are seeking a dynamic and approachable individual to take on the role of Office Administrator & Receptionist at our Eagle Street head office. This is an entry-level role and offers a great opportunity for someone looking to start their career in a corporate office environment and gain valuable experience in customer service and administration. As...

  • Office Administrator

    3 weeks ago

    Brisbane, Queensland, Australia Ray White Kingsford Full time

    OverviewWe are seeking a dynamic and approachable individual to take on the role of Office Administrator & Receptionist at our Eagle Street head office. This is an entry-level role and offers a great opportunity for someone looking to start their career in a corporate office environment and gain valuable experience in customer service and administration. As...