HR Administration Officer

We are looking for a dynamic and customer focused Administration Officer to join our People and Culture team, here at the Public Trustee. The role is a vital part of our team, delivering friendly and approachable human resource, health safety and wellbeing and learning and development services, to all internal and external customers.
Is this role for you?
As our new Administration Officer, you will provide high quality, efficient and confidential support to the team and you will be a key to our success. Your everyday tasks may vary, depending on team priorities, however you will be responsible for such things as:

- Provide high level confidential and exceptional administrative support to the People and Culture team.
- Daily monitoring and management of the HR enquiries mailbox - triaging and assessing incoming enquiries for action required, distributing to the relevant People and Culture team members whilst ensuring accurate records management.
- Coordinate and collate documentation for various forums, including meetings and training events (e.g., briefs, agendas, minutes, reports, training materials etc.).
- Support the delivery of projects and programs as directed.
- Assist with the payment and processing of invoices and purchase orders.
- Develop and maintain administrative procedures, work instructions and systems to ensure the provision of quality administrative support.
- Assist in the development and maintaining of systems and processes to enable the efficient and timely collection and interrogation of workforce related data from various systems, and the preparation of reports where required.
- Liaise with a wide range of internal and external stakeholders including unions, government departments and agencies and other external forums.
- Deal professionally with sensitive and confidential issues that arise within People and Culture in general.
- Work under limited supervision, using a high level of initiative to resolve issues.
- Assist in events and training programs coordination e.g., organising venues, room bookings, registration of conferences and other training programs, transport, accommodation etc.
- Provide support in the administration of the Public Trustee's on-line Learning Management System (LMS), ensuring accurate capture of corporate training records, data and assist in the generation of reports.
- Contribute to a positive and safe work environment by modelling conduct that is culturally capable, inclusive, respectful, and ethical.
- Other duties within capability to assist in the delivery of People & Culture Division functions, as required.
- Keeping yourself and others safe and well

How to apply
If you are interested in working with us, please provide the following information to help us assess your suitability:
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- Your current resume, including a comprehensive employment history and any relevant qualifications and professional certifications you hold.
- A cover letter (no more than two pages) outlining recent examples of your ability to demonstrate the 'Key capabilities' required to perform the 'Key responsibilities' of the role, as outlined above.
- Contact details for two referees. At least one referee should have thorough knowledge of your conduct and performance within the previous two years. If you are a current or previous public service employee, please nominate a referee who can report on your public service employment.
- Details of any visa conditions if you are not an Australian citizen or do not have permanent residency status.This work is licensed under a Creative Commons Attribution 3.0 Australia License.