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Metering & Asset Management Coordinator
3 weeks ago
**Who are we?**:
We’re here to help people live well and create a better and more sustainable future. We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.77 million people who rely on us every day and every night. At South East Water, we innovate with purpose and act with care to deliver healthy water for life. Fresh thinking and collaboration are at the heart of our organisation. We are constantly learning, embracing the challenges of today and excited by the opportunities that tomorrow will bring.
**The role**:
The Metering and Asset Management Coordinator is responsible for supporting the digital field services team in the management of water meters, associated devices and assets. This role involves assisting with the execution of asset management processes, supporting the deployment of digital devices, and contributing to the ongoing maintenance and optimisation of asset performance.
The Metering and Asset Coordinator will collaborate with internal and external stakeholders to ensure the smooth operation of metering systems, aiding in business efficiency, regulatory compliance, and cost-effective asset management.
Some of the day-to-day key accountabilities include:
- Assisting in the lifecycle management of customer metering devices, including mechanical meters, digital meters, and IoT devices, ensuring they are deployed, maintained and optimised.
- Investigating and resolving technical metering issues, ensuring accurate diagnosis and effective solutions.
- Conducting root cause analysis on metering faults and implementing effective solutions
- Maintaining detailed records of metering issues and tracking trends to enhance system performance.
- Monitoring metering asset performance, identifying risks and opportunities for optimisation.
- Conducting occasional site visits to assess metering installations, investigate technical issues, and support field operations.
- Providing technical support and recommendations.
**Who are you?**:
- Experience in troubleshooting, fault finding, and resolving technical issues in metering or similar systems.
- Trade-based background with experience in engineering, plumbing, mechanical, or related fields (highly desirable)
- Strong problem-solving skills with an analytical mindset and keen attention to detail.
- Ability to conduct root cause analysis and implement effective solutions to metering faults.
- Excellent communication skills, with the ability to collaborate with internal teams, service providers, and suppliers. (oral and written)
- Experience with asset management practices, data tracking, and performance monitoring.
- Experience conducting site assessments and providing technical support in the field.
- Knowledge of standards and specifications, including relevant WSAA and MRWA Codes and Standards necessary for the design and construction of South East Water assets.
**What's in it for you?**:
Working at South East Water means you can enjoy a wealth of benefits, starting with the chance to be part of an organisation deeply committed to environmental initiatives and sustainability; one who has been recognised as one of the top 101 Workplaces for Women in Australia by Work180 for the past two consecutive years.
South East Water cultivates a dynamic culture that emphasises collaboration and strong work ethics, supported by career-focused learning and development opportunities.
As a SEW employee, you can enjoy the following offerings from our benefits package:
- Access to My Fitness Passport, an Employee Assistance Program (EAP), annual flu shots, and health checks.
- Work-life balance with flexible working arrangements, including hybrid work options and leave purchasing.
- Life insurance and salary continuance.
- 15 weeks paid parental leave and paid superannuation on eligible portions of unpaid parental leave.
- Additional leave offerings, such as cultural and ceremonial leave and study leave.
- Head office with modern facilities and panoramic beachfront views, a separate parents' room, a prayer and meditation room, an onsite cafe, and free parking.
- Opportunity to be part of great initiatives involving the local community
**We're for everyone**:
Our people are as diverse as the communities we serve. It makes us better learners, thinkers and collaborators, helping create better outcomes for our customers.
**Keen to make an impact?**:
South East Water operates a 24/7 service environment. Whilst this role does not involve after-hours rostered duty, all employees may be required to provide out of hours support from time to time as required.
