Practice Manager Bd Kew

2 weeks ago

Kew, Australia Bupa Full time

A career at **Bupa Dental Kew **is more than just a job. It's an opportunity to make a real difference in the lives of our customers and community. Our purpose, helping people live longer, healthier, happier lives, is what inspires us. It's a promise to our customers to change lives for the better. Our people are at the heart of this. It's their passion, ideas and commitment that will shape a brighter future for both us and our customers. This is where you come in

As a **Practice Manager** you’ll be benefiting from an experienced team, exceptional development, and opportunities to take you as far as you want to go; and that’s just to mention a few.

Dental experience is obviously a bonus, but this role is also a great career step for Store Managers in retail and any other leadership roles that fit the criteria below.

This opportunity is a permanent full-time role; We are conveniently located on Barkers Road, close to public transport and onsite parking

**The Heart of the role**:

- Coaching, leading & developing a high performing practice team in a positive environment for both staff and patients
- Assist with overall financial performance of the practice in line with the approved budget
- Maintain sterilisation, infection control standards and stock control
- Patient management; greeting and welcoming patients, answering all phone enquiries, making & confirming appointments; checking, processing & managing customer accounts
- General administration including processing payments using EFTPOS & HiCaps
- Proactively marketing your practice to drive patient numbers
- Effectively manage the recruitment & selection for all practice staff

**What you'll bring**:

- Prior business and people management experience essential
- Proven track record of strong organisational skills, administrative and time management
- Exceptional communication, interpersonal, customer service skills and strong business acumen
- Understanding how to generate income and control costs
- Able to face into difficult conversations & deal promptly with issues when they arise
- Comfortable conversing with people from all walks of life, including dentists, patients, and your practice team
- Experienced in comprehending and managing the P&L for the practice
- Exceptional communication, interpersonal, customer service skills and strong business acumen
- The ability to communicate proficiently in both English and Mandarin is highly desirable for this role

**Why Bupa Dental**:

- Reward and recognition programs; A fantastic bonus scheme for managers where they can earn up to 20% of their salary if goals are met
- Well designed and fitted out practices with the latest equipment/technology for great patient care and experience
- Paid parental leave and standard leave entitlements
- Networking opportunities across the business and with peers - over 140 practices Australia wide
- Significant Bupa product and service discounts - up to 40% health insurance discount

Bupa is an equal opportunity employer. We are committed to ensuring equality in recruitment, development, retention, and promotion of staff and that no-one is disadvantaged based on their gender, cultural background, disability, sexual orientation or identity, or Aboriginal and Torres Strait Islander heritage. For more information about a career in dental please visit

**How to apply**:
If you are interested in this opportunity, click now, and 'Apply'

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