Office Manager

Office Manager

**Job Title**
Office Manager

Join us as an Office Manager at our new Melbourne office and transform our workspace with your exceptional organizational skills and passion for communication and engagement.

**So, who are we?**

Hello, we're IG Group. No, not Instagram - though we're a pretty big deal ourselves. We're a global, FTSE 250-listed company made up of a collection of progressive fintech brands in the world of online trading and investing. The best part? We've snapped up many awards for our top-class platforms, forward-thinking products, and incredible employee experiences.

We believe in financial freedom. And our purpose is to help ambitious people achieve it. Around 400,000 people use our groundbreaking technology and forward-thinking platforms to trade the financial products they know and love.

Did we mention we have offices in 18 countries? Yes, when you join IG Group, you'll have the chance to work across multiple brands, with people all over the world. Join us for an exciting future and let's innovate together.

**Your role in the team**

As the Office Manager, you will be the heartbeat of our office, introducing efficiency and ensuring everything runs smoothly while supporting the leadership team with employee engagement and fostering a positive workplace culture.

**What you'll do**

Office Administration & Facility Management
- Be the go-to person for all facilities related tasks.
- Be responsible for processing, approving, and troubleshooting all facilities-related invoices and collaborating with Accounts Payable.
- Coordinate deliveries and manage relationships with cleaning companies to ensure a pristine office environment.

Safety & Compliance
- Ensure the office complies with leaseholder obligations for regular safety checks.
- Organize and arrange training for office fire wardens and first aiders, and maintain Work Safe policies and procedures.
- Implement and manage health initiatives like the flu vaccination program.
- Handle mail delivery, prepare dilapidation reports for finance.

Creating a Fun and Welcome Workplace
- Keep the kitchen pantry stocked and organize weekly milk and fruit deliveries to keep everyone fueled and happy.
- Ensure cleanliness is maintained in common areas and meeting rooms are well-presented at all times.
- Coordinate office functions, hub drinks, and external staff events to foster a fun and inclusive atmosphere.
- Plan and organize festive events like Christmas parties and staff gatherings, making sure every occasion is memorable.

Office Management and Maintenance
- Handle utilities provider reviews and support management of ESG responsibilities and targets.
- Manage stationery and office equipment orders, ensuring everything is in place for peak productivity.
- Provide oversight to and coordinate all facilities maintenance tasks. Communication & Vendor Management
- Onboard new vendors and work with Vendor Management to ensure they meet our high standards.
- Communicate weekly office updates to keep everyone informed and engaged.

**Who we're looking for**

You're curious about things like the client experience, the rapid developments in tech, and the complex world of fintech regulation. You're also a confident, creative thinker with a knack for innovating. We know that you know every problem has a solution. Here, you can try new ideas, and lead the way in creating inspiring experiences for our clients and everyone around you.

We don't fit the corporate stereotype. If you want to work for a traditional, suit-and-tie corporate that just gives you a pay cheque at the end of the month, we might not be for you. But, if you have that IG Group energy and you can stand behind what we believe in, let's raise the bar together.

**What you'll need for this role**

We are seeking someone who is not only detail-oriented and efficient but also creative and enthusiastic about enhancing the office experience for our team.
- Strong Organizational Skills: The ability to manage multiple tasks and priorities with a keen eye for detail.
- Excellent Communication: Outstanding verbal and written communication skills to effectively liaise with staff, vendors, and visitors.
- Proactive Problem-Solving: A proactive approach to identifying issues and implementing solutions to maintain smooth office operations.
- Creativity and Innovation: A flair for coming up with innovative ideas to improve office processes and enhance employee engagement.
- Interpersonal Skills: The ability to build strong relationships with colleagues and create a positive, inclusive workplace culture.
- Technical Proficiency: Comfort with office technology and systems, including invoicing and expenses, maintenance tracking, and communication platforms.
- Flexibility and Adaptability: The ability to adapt to changing circumstances and tackle unexpected challenges calmly and effectively.
- Commitment to Safety and Compliance: A thorough understanding of safety protocols and compliance requi