Sales Operations Specialist Apac

**Sales Operations Specialist APAC**

**Description**
- Our culture believes in POWERING YOUR POTENTIAL. We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the world's toughest problems._

We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what **#LifeAtCummins** is all about.

We are looking for a talented **Sales Operations Specialist** to join our Filtration Sales Support team. This is a business-critical role that oversees sales operations across the APAC region. The role is responsible for ensuring optimum CRM (Salesforce) utilization and compliance across the APAC region. Working closely with Sales Leaders and Account Managers the role holder will provide CRM training support to new and existing users. The role is also responsible for leading and coordinating projects and initiatives that support the sales function.

**In this role, you will make an impact in the following ways**:

- Play a lead role in overseeing all aspects of sales operations in the APAC region, working closely with Sales Leaders and Account Managers to manage key projects and initiatives
- Act as a centre of expertise for the business CRM tool; provide CRM tool training to new users, refresher training to all team members, compile and issue reports, and lead projects and initiatives as needs arise
- Represent APAC in the global sales operations network, participate in projects and initiatives, provide feedback, and respond to requests for reports and information
- Work closely with Sales Leaders to identify opportunities for continuous improvement in how we grow market share and support customers
- Conduct research and analysis that supports business development and potential investment in adjacent markets

**To be successful in this role you will need the following**:

- Track record in building collaborative and productive relationships with local and remote stakeholders, engaging effectively across different levels to influence outcomes and achieve results
- An ability to devise, plan and implement sales and sales operations initiatives
- Strong commercial acumen
- Solid interpersonal skills with a solution focused approach to problem solving
- Strong IT skills with experience in using a CRM tool

**Compensation and Benefits**

Competitive salary - commensurate with experience Superannuation. Participation in an annual variable compensation (bonus) program. Income Protection continuance insurance. Discounts with select private health insurance, PC software/hardware and a range of vehicles. Annual remuneration reviews. A range of personal and professional benefits.

**At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.**

**Qualifications**

**Skills**

Integrates Customer Perspective - Incorporates an understanding of the customers' perspective on our products and sales efforts to develop sales content that improves our ability to meet their needs and increase revenue.

Balances stakeholders - Anticipating and balancing the needs of multiple stakeholders.

Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.

Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Training Delivery - Instructs learners in a manner that engages and adjusts to individual and group needs resulting in knowledge, skills and abilities that can be applied on the job.

Interpersonal savvy - Relating openly and comfortably with diverse groups of people.

Manages conflict - Handling conflict situations effectively, with a minimum of noise.

Nimble learning - Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.

Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.

Customer Technical Problem Solving - Solves problems by leveraging industry standard and Cummins' product specific methodologies to determine the assignable cause within appropriate time constraints

**Education, Licenses, Certifications**

Bachelor’s Degree in Business or related field or equivalent experience required.

Demonstrated understanding of how the current sales platform system works preferred.

This position may require licensing for compliance with export controls or sanctions regulations.

**Experience**

Experience working in a sales organization (sales representative, sales manager) r