Pharmaceutical Support Officer

**Pharmaceutical Support Officer**

Join our **_Approvals Management team_** at Ministry of Health for an exciting **_permanent _**opportunity and be part of the team that supports the safe use of medicines within the NSW community.

**About us**
- We offer robust development and growth support to all our employees, ensuring you have the resources and opportunities to thrive in your career.
- Our core values of collaboration, openness, respect, and empowerment are more than just words - they're the guiding principles that shape every aspect of our work.
- Explore boundless potential in a dynamic environment.
- Join a passionate team dedicated to innovation and creativity.
- Embrace a healthy work-life balance with our flexible/hybrid working hours.
- Committed to fostering diverse and inclusive workplace for all.
- Build your career in health administration

To learn more about the Ministry and what benefits we offer, access our Employee Benefits Handbook.

**About this role**

Be part of a high-performing and dynamic team within the NSW Ministry of Health that enables health practitioners to comply with the legislation regarding prescribing and supplying medicines in NSW.

Crown Clerk 1/2, starting salary from $71,694 - $76,857 plus Super and annual leave loading, with a 35-hour work week.

For more information, please read the full Role Description.

**What you'll be doing**
- Provide clerical and data entry support services to support the unit’s regulatory and administrative obligations.
- Answer or redirect telephone enquiries to other team members to ensure prompt response to all enquiries and maintaining a professional and courteous manner in representing the team.
- Work cooperatively within and across teams and actively support others to achieve Branch objectives.

**About you**

We are seeking motivated and committed individuals who can support the work of NSW Health with:

- Demonstrated computer keyboard, data entry and word processing skills.
- Ability to prioritise and complete work within required timeframes.
- Ability to work flexibly and with initiative in a team environment.
- Demonstrating a diplomatic and positive manner with difficult and confrontational queries and complaints.
- The ability to work in a small dynamic team environment.

**How to apply**

At The Ministry of Health, we want you to make the most of the opportunities you’ll get to grow your skills and your career, surrounded by authentic, smart people and leaders.

Use the link below to access our Capability Application tool, designed to help you excel in the recruitment process. Practice your responses with the example questions provided to effectively highlight your achievements and the strategies you used to accomplish them.

**Closing Date: 11:59pm, Monday 13 January 2025**

**Our commitment to diversity and inclusion**

At the Ministry of Health, we are committed to creating a diverse, inclusive, and flexible environment which reflects the community and customers we serve. We actively promote the employment of women, people with a disability, Aboriginal and Torres Strait Islander peoples, LGBTIQ+ community and people from culturally and linguistically diverse backgrounds.

To be eligible for employment in these roles you must be an Australian citizen, or a permanent resident, or a New Zealand citizen, or hold a valid visa with permission to work in Australia.

**Additional information**
- This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
- Please note the selection process will include a range of comparative assessment techniques to assist in determining your suitability for the role.

**Applications Close: 11:59pm, Monday 13 January 2025