Customer Relations Officer

5 hours ago


Parramatta, Australia Thomson Automotive Full time

Customer Relations Officer

If you have a PASSION for everything PEOPLE and have a high level of customer service?

Due to continued growth we are seeking to appoint a Customer Relations Officer to our multi franchised automotive dealership.

You must be a natural problem solver and passionate about Customer Service at the highest level, you need to be comfortable listening and talking to customers in all situations.

Automotive experience is not required for this role, if you have customer service experience it will be an advantage.

We are looking for;
Highest level of Customer Service
- Ability to manage Customers Expectations
- High levels of attention to detail
- Exceptional phone manner
- Drive and passion to succeed
- Professional attitude
- Self Managed / work autonomously
- Holds a current NSW drivers licence
- Comprehensive knowledge of Australian Consumer Law is an advantage
- Intermediate level Microsoft Office skills

Why we are so successful;
- Our focus is on exceeding customers’ expectations
- Reaching manufactures KPI'S
- Our Dealerships include major Automotive brands

We offer in return;
- Dealership Support & Training
- A highly competitive remuneration package
- A supportive and friendly work environment
- Long term career progression and growth

**Salary**: $50,000.00 - $69,000.00 per year

**Benefits**:

- Employee discount
- Professional development assistance

Schedule:

- 8 hour shift



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