Technical Consultant

Opportunity to work on complex solutions & industry leading technologies
- Be part of a dynamic and high performing team
- Flexible work from home options - 3 days in office
- Open to multiple locations within Australia

**About us**

As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services ANZ helps organisations optimise, automate and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.

We are trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients’ key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead.

When you join Canon Business Services ANZ, you’ll find a rewarding culture that values you. You’ll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group’s success.

**About the Role**

The Modern Infrastructure practice is responsible for ensuring that the Professional Services team delivers projects with a high level of quality, whilst being accountable for Design, Build, Test and Implementation of cloud and infrastructure related project outcomes to clients.

As the Technical Consultant, you would be responsible for providing technical advisory to customers, key stakeholders and teams within the business. It requires delivering outstanding service by providing dedicated, focused and specialist levels of technical service to meet agreed objectives and delivery timelines. Ensuring the effective implementation of projects in a consistent, qualitative way to our customers is crucial, as well as acting as a local centre of excellence, contributing to a continuous improvement approach in technical delivery.

The role has the flexibility of being based from multiple locations. It reports to the Technical Team Leader.

**Scope of Role**
- Design and implement Cloud infrastructure solutions across Private, Public and Hybrid Cloud solution offerings
- Consult and workshop solutions with customers
- Technical lead for larger projects and manage scope and project variations
- Ensure delivery milestones and are managed to quality, time and budget adhering to agreed project plans and schedules
- Provide technical advisory to customers, key stakeholders and teams within the business
- Create technical documentation and transition projects to BAU support teams
- Provide technical reviews and support for Presales and PMO teams
- Adhere to required processes including call logging, change control, information security and compliance practices/standards
- Validate project deliverables and ensure outcomes are aligned to Scope and Design
- Maintain a high level of technical competency across the range of CBS solution offerings

**About You**

You will possess a sound understanding of Cloud Adoption Framework principles and implement them to design, architect and deliver complex infrastructure projects. Your experience of working in Professional Services in an MSP environment is essential as will your ability to manage multiple projects with competing demand simultaneously. Holding recognised vendor certifications in the areas of Azure (AZ-700, AZ-500, AZ - 140, AZ - 104) is a key requirement of the role. It is also highly essential to possess excellent verbal and written communication skills. Skills and Experience include
- 5+ years focused on implementing Azure Cloud Projects for Infrastructure
- 5+ years of in-depth experience in Hybrid and on-prem Microsoft environments including Microsoft Active Directory/Group Policy/Windows Server/VMware etc
- Experience in architecting, designing and configuring Azure environments.
- Understanding of Azure landing zones, blueprints, express route, load balancing, NSG, Azure networking etc.
- Strong experience implementing Infrastructure as code using native Azure capabilities or Terraform
- Migration of VM workloads in Azure

In return we offer a supportive team environment where collaboration and support from your leaders and peers is the norm. We’ll invest in your development and long-term future and we can promise you a variety and enough challenge to keep things interesting across the wide variety of customers we support.

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance ca