Students Services Coordinator

1 day ago

Sydney, Australia Scots English College Full time

A new exciting job opportunity has just opened in Sydney - Scots English College, is now seeking a dedicated Student Services Officer (Part-time) to join its multicultural and multilingual team.

Located in the heart of Sydney’s CBD, our modern campus is just moments away from Central Station literally a stone's throw from Central station.

This role involves assessing current student needs in line with current legislation and promoting student wellbeing and empowerment. This position also requires healthy connections and energetic dynamics with the Institute’s teams and other external parties to enhance the student experience.

This role is expected to achieve the goals and high standards of Scots English College through the effective performance of Student Services related Policies and Procedures.

This role act as an independent first contact for students.

**Duties include**:

- Assist students with their Enrolment
- Be the first point of contact for student inquiries and refer students to appropriate personnel
- Maintain daily/weekly tabulation of attendance records
- Update student data input in the Student Management System (RTO Manager)
- Invigilate placement tests (online or in-person when required)
- Support and implement Quality Assurance Systems Policy and Procedures

**Key selection criteria**:

- Relevant qualification or experience in related fields
- Excellent communication and customer service skills
- Proven problem-solving skills
- Demonstrated cultural awareness and ability to relate and communicate effectively and appropriately to students from an international background
- Excellent time-management skills and the ability to prioritize work effectively
- Ability to work under pressure
- Bilingual ability (English + Spanish/Portuguese)

**Desirable**
- Prior experience in a similar role
- As the majority of our students are from South America, people who are conversational (semi-fluent) in either Spanish and Portuguese.

**How to apply**

**Job Type**: Casual

Pay: $31.09 - $34.00 per hour

Expected hours: 16 per week

Schedule:

- Afternoon shift
- Evening shift

Work Authorisation:

- Australia (preferred)

Work Location: In person

Application Deadline: 16/05/2025
Expected Start Date: 19/05/2025

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