Parts Interpreter, Wa Branch
16 hours ago
Reporting to the Branch Manager, the Drake Group WA Spare Parts Interpreter needs to be customer service focused to ensure all spare parts orders and enquiries are processed in a timely and efficient manner.
**Authority & Responsibility**:
- Coordinate daily operation of parts department to ensure stock availability to workshop, field service technicians, interstate branches, and end users
- To provide analysis of stock inventory, stock levels and maintain reorder levels
- Provide effective leadership & performance management of relevant personnel
- To ensure parts administrative activities are carried out in accordance with company procedures
**Your duties will include**:
- Maintain sales records and reports
- Maintain close liaison with all customers, sales, service and other departments to produce key outcomes
- Parts receivable/despatch
- Parts sales/invoicing
- Efficient and timely supply of parts to workshops, stock transfer (FST) & Clients including entry into database
- Maintain all relevant paperwork and spreadsheets
- Effective housekeeping of parts department
- Maintain parts stock levels and re-order as required
- Ensure continuous improvement in systems and procedures
**You will need**:
- Competence in use of Workshop Equipment
- Ability to read & interpret drawings & specifications desirable
- Forklift Ticket required
- Current Driving Licence
- Fundamentals of warehousing and stock control - Inventory management
- Computer skills - Microsoft Office Suite, Pronto system or similar
- Understanding of OH&S & EPA obligations
- Awareness of business concepts, P&L fundamentals
- Knowledge of Haulage industry
Applicants are required to have the right to work in Australia.
The Drake Group is an equal opportunity employer.
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