Customer Service Representative

3 days ago

Minto, Australia Komatsu Full time

Date: Feb 26, 2025
- Location: Minto, NSW, AU, 2566
- Req ID: 32394
- Onsite or Remote: Onsite Position

**Overview.**:
Due to internal promotion, we have the immediate need for a customer service extraordinaire to join our Komatsu team.

Reporting to the National Distribution Manager, this integral role for our Minto warehouse and distribution centre (ADC) is seen as the customer service specialist, the centre support mechanism ensuring internal and external customer satisfaction.

You will serve as the sole point of contact for all inbound and outbound communications for our distribution centre. You will be responsible for prioritising, coordinating, and executing requests that arise.

**About you.**:
You’re an administration and customer service extraordinaire that has the natural ability to build strong, positive relationships with internal and external customers.

You love a busy day that requires reprioritising and juggling multiple requests. You understand communication is key and that managing customer expectations whilst delivering on promises is key to success.

You’ll bring your fun, positive energy to the team.

**Key responsibilities.**:

- Support daily ADC customer service and admin activities.
- Prioritize and respond to urgent customer demands.
- Liaise with ADC staff, team members, and transport providers.
- Organise purchase requisitions and orders.
- Build and maintain relationships with internal partners.
- Perform duties adhering to health, safety, and environmental standards.

**Skills & qualifications.**:

- At least 3 years of experience in finance, sales, customer service, or operations.
- Experience with integrated inventory computer systems desirable.
- Experience in manufacturing or engineering environments advantageous.
- Strong analytical and interpretive skills.
- Proficiency in Windows-based computers and SAP.
- Strong verbal and written communication skills.
- Ability to work independently and prioritize tasks.
- Logical thinking, good analytical skills, and ability to meet deadlines.

**Komatsu benefits.**:

- 12 weeks paid primary carer parental leave
- Ability to purchase up to 10 additional annual leave days per annum
- Access to discounts at over 400 different retailers Australia wide
- Discounts on Apple, Dell, Lenovo and Microsoft products
- Employee Referral Program offering a bonus of $3,000 if you successfully refer someone for a role
- Discounted corporate rates with HCF and a comprehensive Employee Assistance Program with total wellbeing solution provider Hunterlink
- Discounts with Toyota & Orix

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

  • Customer Service Representative

    1 day ago

    Minto, New South Wales, Australia CSR Limited Full time $50,000 - $70,000 per year

    At CSR, we're building a better future together.We are a team of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'. As a leading Australian Manufacturing business, we're at the forefront of developing innovative, sustainable, and high performing...

  • Customer Service Representative

    1 day ago

    Minto, Australia CSR Full time $44,000 - $66,000 per year

    At CSR, we're building a better future together.We are a team of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'. As a leading Australian Manufacturing business, we're at the forefront of developing innovative, sustainable, and high performing...

  • Inbound Customer Service Consultant

    2 weeks ago

    Minto, Australia CSR Full time

    **About Us**: CSR Limited is a leading Australian Manufacturing business with a rich history and an exciting future. We are recognised for our innovative approach to developing sustainable and high performing building products and systems for the residential and commercial segments across Australia and New Zealand. Our purpose is ‘Building solutions for a...

  • Customer Service

    2 weeks ago

    Minto, Australia One Group Pty Ltd Full time

    Our client is a leading manufacturer of metal roofing, rainwater, fencing and structural products is seeking a reliable, focused and committed person to join our Customer Service team Minto Branch. The successful applicant must have the ability to handle multiple tasks, work in a busy environment, have excellent communication skills and a professional...

  • Sales Support

    1 week ago

    Minto, Australia CSR Full time

    **At CSR, we're building a better future together.** We are a team of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'. As a leading Australian Manufacturing business, we're at the forefront of developing innovative, sustainable, and high...

  • Customer Service Administrator

    2 weeks ago

    Minto, Australia Capral Full time

    Competitive salary + sales bonus scheme - Non-customer facing role - Exceptional Benefits **A great opportunity now exists for an experienced Customer Service Coordinator to join our growing team.** **About the Role** This role is primarily responsible for processing orders, completing quotes, negotiating sales (within guidelines) and ensuring that our...

  • Customer Service Administrator

    2 weeks ago

    Minto, Australia Capral Full time

    Competitive Wages - Immediate Start - Fulltime role - Monday to Friday **About the Role** This role is primarily responsible for ensuring that our customer experience is second to none. **Primary Responsibilities**: - Entering orders. - Answering telephone enquiries. - Monitoring and managing the customer service mailbox. - Providing order status updates...

  • Customer Support Manager

    2 weeks ago

    Minto, Australia Viscount Reuse Full time $90,000 - $120,000 per year

    Company DescriptionViscount Reuse is a fast growing business dedicated to sustainability. We have heavily invested in our well-established Asset Pooling and Manufacturing sites and are committed to further growth and investment. Join our friendly team and enjoy a secure role with a thriving business that genuinely cares about its people while investing in...

  • Customer Support Manager

    2 weeks ago

    Minto, New South Wales, Australia Pact Group Holdings Ltd Full time $90,000 - $120,000 per year

    Viscount Reuse is a fast growing business dedicated to sustainability. We have heavily invested in our well-established Asset Pooling and Manufacturing sites and are committed to further growth and investment. Join our friendly team and enjoy a secure role with a thriving business that genuinely cares about its people while investing in Australian Asset...

  • Customer Service Coordinator

    2 weeks ago

    Minto, Australia Prixcar Services Full time

    **The Company**: PrixCar Services is an automotive logistics company specialising in Vehicle Transport, Vehicle Processing and Storage, Fleet Conversions and Dealer Vehicle Storage. Over the last 35 years we have grown to offer a wide range of specialised services, with more than 25 depots across Australia. We are ideally positioned to provide exceptional...