Principal Business Change Officer

2 weeks ago

Brisbane, Australia Queensland Health Full time

**The role**: Reporting to the Organisational Change and Training Manager, the Principal Business Change Officer will manage business change activities across multiple ICT & Cyber Security projects and initiatives, including business change management, benefits realisation, communications, stakeholder engagement and training.

**Further responsibilities include**:

- Manage, identify, develop, and plan business change management deliverables required to ensure the successful engagement of stakeholders.
- Ensure strategic alignment to the realisation of business benefits by establishing baseline measures and metrics that are able to be monitored throughout the project lifecycle and post implementation.
- Initiate, influence and maintain effective relationships with and between key internal and external stakeholders to proactively manage needs, expectations, mitigate risks and support change.

Is this opportunity for you?To be successful in this role you will have:

- Strong background and expertise in change management/business transformation change management.
- Successful leadership of business change management activities including benefits realisation, stakeholder engagement, communications and training, within a large, complex organisation-wide project environment.
- Excellent change planning, analysis, interventions, resistance management, conceptualisation and problem solving skills, along with the management of multiple deliverables within agreed priorities, timeframes and accountabilities.
- Experience in the documentation (change management plans, change impact assessments), implementation and evaluation of business change activities in a large-scale complex project environment.
- High level stakeholder engagement and communication skills to support effective business change and transformation, including the ability to engage, influence and connect with others, often remotely.
- Experience in the development, documentation, implementation and evaluation of business change in Cyber Security and/or ICT projects within a healthcare environment, using appropriate industry standards and techniques.
- Previous experience as a Change Lead or Business Change Manager (highly desirable).

eHealth Queensland is one of the largest Information Communication Technology operations in the state. It is responsible for ensuring the smooth operation of information systems and technologies so that Queensland Health employees and health providers have access to information that supports the delivery of health care.
**Benefits of working with eHealth Queensland**: By joining eHealth Queensland you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success.

**You will enjoy a variety of benefits, including**:

- Competitive salary + generous superannuation and leave loading
- Flexible working arrangements
- Diverse work culture
- Career training and development

**Additional Info**:

- University level qualifications in communications, marketing, public relations or similar including relevant experience would be highly desirable.
- Business Change Management certifications or qualifications - highly desirable
- Travel to Queensland Health sites throughout Queensland may also be required as part of this role.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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