Service Advisor Sydney City Kia

4 days ago

Alexandria, Australia Autosports Group Limited Full time

Sydney City Kia, a proud part of the Autosports Group (ASG), is seeking a Service Advisor to join the team, delivering unmatched service to our valued customers. Autosports Group is a leading retail automotive group representing the world’s most prestigious and luxury brands. With over 2,000 employees across 55 dealerships in Australia and New Zealand, we are passionate about delivering top-quality vehicles and creating incredible customer experiences. Our Service Department is the heartbeat of our operations—keeping our customers’ vehicles running smoothly and efficiently.

**In this role, the key responsibilities include**:

- Greeting and assisting customers for the service department and updating customers on the status of their vehicle.
- Explain service options and process.
- Communicate with colleagues to schedule and complete the necessary repairs.
- Order parts where applicable.
- Update customer database as required and complete all relevant paperwork.
- Follow manufacturer and dealership warranty policies effectively and efficiently.
- Preparing Repair Order and Job Sheets in preparation of customer requests to be executed through the workshop for prompt invoicing.
- Prior experience as a Service Advisor will be highly regarded.
- The ability to work cooperatively in a team and autonomously within a fast-paced environment.
- Exceptional organisational and time management skills.
- Strong computer and literacy skills.

**Why Join Us?**

This is your opportunity to join a team in a thriving, customer-first environment where innovation, collaboration, and excellence are celebrated. At ASG, we value diversity, inclusion, and the success of every team member. At Sydney City Kia and ASG, we don’t just offer a job—we offer a lifestyle. Enjoy a range of perks that make working here rewarding:

- Paid Parental Leave
- Discounted Health Insurance
- Free Barista Coffee, Tea, and Hot Chocolate
- Team Activities, BBQs, and a Supportive Team Culture
- Exclusive Discounts on Samsung Products
- Internal Referral Incentive Scheme
- Access to Employee Assistance Programs (EAP)
- Opportunities to give back to the community through local and national initiatives.

**Ready to Rev Up Your Career?**
- At Autosports Group, we celebrate diversity, inclusion, and family values. We wholeheartedly embrace individuals of all backgrounds, genders, and life situations, united in our mission to deliver "The Difference" to our diverse customer base._

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