Housing Officer

7 hours ago

Ballarat, Australia Aboriginal Housing Victoria Full time

**Work Type/s: full time, ongoing contract**:

- ** Location: Ballarat/Geelong regions**:

- ** Applications close: 30 June 2025**

Aboriginal Housing Victoria’s vision is to ensure that Aboriginal Victorians secure appropriate, affordable housing as a pathway to better lives and stronger communities.

Aboriginal Housing Victoria (AHV) is an Aboriginal[1] community organisation responsible for managing more than 1,600 rental properties for Aboriginal people living in Victoria.

Our vision is to ensure that Aboriginal Victorians secure appropriate, affordable housing as a pathway to better lives and stronger communities.

In addition to being the largest Aboriginal Registered Housing Agency in Australia, AHV is the lead agency for Victoria’s Aboriginal housing and homelessness policy, _Mana-na woorn-tyeen maar-takoort_. As the housing and homeless policy lead in the Victorian Aboriginal community, AHV has responsibility to work in partnership with the Government to secure the resources and reforms to implement the policy, while we support sector development to empower Victoria’s Aboriginal community to determine its chosen housing future.

AHV's housing services are targeted to those most in need of support. Through the provision of secure housing by an Aboriginal rental provider, AHV helps strengthen and maintain Aboriginal communities and cultural ties.

The Housing Officer (HO) reports to the Senior Housing Officer. The HO role is responsible for establishing sustainable tenancies with AHV’s client base, including undertaking property management duties with a complex client base. Housing Officers are required to build relationships with support services in their region to assist clients and support community capacity building.

We are looking for someone with awareness of Aboriginal cultures and the issues affecting Aboriginal people in contemporary Australia. They will bring a client centred focus to the role whilst being able to work within the legislative framework. Key attributes and skills required for the role include:

- Awareness and appreciation of Aboriginal societies and cultures and an understanding of the issues affecting Aboriginal people in contemporary Australia and the diversity of circumstances of Aboriginal people.
- Knowledge of the tenancy and property management requirements of an Aboriginal housing provider or public housing provider, including the Residential Tenancies Act 1997, and other relevant legislation (or a demonstrated ability to acquire that knowledge quickly).
- Demonstrated capacity to work autonomously and to operate at a high level of personal responsibility for the effective completion of tasks.
- Experience working effectively with clients with complex needs and an ability to effectively and confidently manage conflict.
- Demonstrated ability to work collaboratively with AHV colleagues and management, external services and government organisations in order to achieve positive outcomes.
- Strong attention to detail and exceptional time management skills with the ability to prioritise a demanding workload and remain solution-focused.
- Proven experience with the Microsoft Office suite and ability to learn new software programs.

This position will be based in our Ballarat office with travel required.

Please direct inquiries about the position to Leonie on 0474 741 190.

[1] Throughout this document the term “Aboriginal” is used to refer to both Aboriginal and Torres Strait Islander people.

  • Housing Services Officer

    2 weeks ago

    Ballarat, Victoria, Australia Victorian Government - Department of Families, Fairness, and Housing Full time $60,000 - $80,000 per year

    THE ROLEThe Housing Services Officer role is a client facing position which supports the delivery of the Department of Families, Fairness and Housing's housing program and play a vital role in supporting client-centered services to individuals and families who seek housing assistance or reside in public housing. Housing Services Officers are part of a...

  • Senior Housing Services Officer

    2 weeks ago

    Ballarat, Victoria, Australia Victorian Government - Department of Families, Fairness, and Housing Full time $80,000 - $120,000 per year

    THE ROLEThe Senior Housing Services Officer role is a client facing position which supports the delivery of the Department of Families, Fairness and Housing's housing program and plays a vital role in supporting the delivery of client-centered services to individuals and families who seek housing assistance or reside in public housing. The role undertakes a...

  • Housing Support Worker

    5 days ago

    Ballarat, Australia Pacifica Housing Full time

    Title: Housing Support Worker Reports to: Manager of Supportive Housing Compensation: $26.51-$28.80/hour Union: BCGEU Closing Date: August 15, 2025 at 4pm Available opportunities: Regular part-time lines - Clover Point - #25-051 - 8:30am - 5:00pm, Saturday and Sunday (32 hours bi-weekly) Casual Employment also available at any of our Supportive...

  • Tenancy Officer

    7 days ago

    Ballarat, Victoria, Australia CatholicCare Victoria Housing Full time $60,000 - $90,000 per year

    Tenancy Officer / Administrator – Social and Affordable HousingTenancy Officer / AdministratorSector: Social & Community HousingWork Type: FTE (Hours flexible for the right candidate) - Immediate start availableLocation: Ballarat, VIC (some travel required)Salary: SCHADS Level 3 + NFP salary packaging benefitsOrganisation: CatholicCare Victoria HousingMake...

  • Housing and Tenancy Officer

    1 week ago

    Ballarat, Australia Mind Australia Limited Full time

    Overview Opportunity to support a portfolio of clients and maintain tenancies for a leading Mental Health and Social Housing Provider. Permanent role | Full time. Hybrid - Burnley location with flexible working arrangements. Travel required to sites across Victoria. Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples,...

  • Director of Community Real Estate and Asset Strategies

    3 days ago

    Ballarat, Australia Pacifica Housing Full time

    Position Title: Director of Community Real Estate and Asset Strategies Salary: $140,000 - $160,000 Schedule: 8:30am - 4:30pm, Monday to Friday (75 hours bi-weekly) Organizational Focus: Pacifica Housing Advisory Association (Pacifica Housing) has been providing safe and affordable homes for almost 35 years and is one of the largest non-profit housing...

  • Reception Services Officer

    4 days ago

    Ballarat, Australia Department of Families, Fairness and Housing Full time

    THE ROLE The Reception Services Officer is a critical position within the East Division, Department of Families, Fairness and Housing. The role is public facing and can be the first interaction an individual has with the organisation. The role is responsible for assisting clients, the general public and other service providers with the purpose of their...

  • Administration Officer

    1 week ago

    Ballarat, Australia Department of Families, Fairness and Housing Full time

    Location: Western Region | Ballarat Job type: Full time Organisation: Department of Families, Fairness and Housing **Salary**: $55,439 - $71,194 Occupation: Community Services Reference: VG/DFFH/WWD/CW/531175 The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and...

  • Executive Assistant

    7 days ago

    Ballarat, Australia Department of Families, Fairness and Housing Full time

    Location: Western Region | Ballarat Job type: Full time Organisation: Department of Families, Fairness and Housing **Salary**: $73,842 - $89,661 Occupation: Administration/Secretarial Reference: VG/DFFH/COPL/00371537 The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe,...

  • Advanced Child Protection Practitioner Cpp4

    2 weeks ago

    Ballarat, Australia Department of Families, Fairness and Housing Full time

    Location: Western Region | Ballarat Job type: Full time Organisation: Department of Families, Fairness and Housing **Salary**: $90,067 - $102,192 Occupation: Community Services Reference: VG/WWD/497521/499837 The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and...