Quality Benchmarking and Reporting Analyst

4 days ago

Blackburn, Australia Employment Plus AU Full time

Start your career with The Salvation Army today

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

- Reporting to the Manager Quality Benchmarking and Reporting, you will be an integral member of the Benchmarking and Reporting team.

This is a 12 month max term contract.

Deliver quality reports for management and leadership (including Board Quality and Safety Committee).

The key responsibilities include:

- Coordinating activities required to create quality performance reports for the purpose of Board Quality and Safety Committee Reporting. This includes:

- Data collection from established stakeholders.
- Reviewing and categorising incidents and feedback data.
- Creating Quality and Safety Committee dashboard reports.
- Identify high risk areas, provide insights into the areas for quality improvement
- Improve data analytics and reporting processes
- Provide incidents and complaints data and insights as requested by stakeholders.
- Contributing to developing the system for capturing, measuring and reporting of performance against KPIs and benchmarks

To be successful in this role, you will have:

- Qualifications in Business Analytics, Social Sciences Quality and Continuous Improvement
Demonstrated capability in MS Excel advanced (e.g. graphs), Word (Advanced), and PowerPoint (intermediate)
- Demonstrated ability to analyse data using MS Excel (e.g. Pivot tables/graphs, formulae)

In return we offer our employees we offer:

- NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits
- Flexible working conditions
- Paid parental leave

How to Apply
- The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
- We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
- The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check._
- We are committed to providing a safe environment for our people. _
- Please note that The Salvation Army has a mandatory vaccination procedure._
- We value Integrity, Compassion, Respect, Diversity, and Collaboration_

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