Parts Interpreter

3 days ago

Wollongong, Australia Komatsu Forklifts Australia Full time

The Opportunity

We have an opportunity for a Parts Interpreter to join the Parts department at our Prestons branch.

As the first point of contact for all parts orders, you’ll be responsible for delivering exceptional customer service. You will need to be proactive and energetic, and committed to ensuring a great experience for our customers.

Key responsibilities will include but are not limited to:

- Compile quotes for the service department and external customers
- Parts interpreting
- Arrange courier pick-ups and deliveries
- Control all stock replenishments
- Proactively provide feedback to customers on enquiries and outstanding orders
- Managing the incoming/outgoing stock requirements of the branch
- Assisting with warehousing duties such as picking, packing and dispatch
- Stocktake activities

Knowledge, skills, and experience:

- Previous experience in a similar role highly regarded
- Current drivers’ licence (forklift licence will be advantageous)
- Intermediate computer skills
- Mechanical knowledge/aptitude highly regarded
- Able to work in a fast-paced environment and independently
- Excellent communication and interpersonal skills
- Positive attitude and a great work ethic
- Commitment to safety
- Excellent eye for detail
- Customer focused service - our customers are very important to us.
- Team player attitude: we all pitch in to help out wherever we can.

What we offer:
At Komatsu we have proven career pathways into a variety of exciting fields. We are committed to creating a culture of learning and consider the support and recognition of training, learning, development & education as fundamental to achieving your goals. We also provide a range of services and benefits to assist our employees in their personal and professional lives, such as:

- Financial: Competitive salary package plus bonus
- Career: Opportunities for career progression and recognition & awards
- Friendly lifestyle - standard business hours plus any on-call time paid
- Komatsu and Me - Employee Benefits
- Health & Wellbeing: discounted corporate rates with Bupa and a comprehensive Employee Assistance Program with total wellbeing solution provider LifeWorks
- Cars, Home & Hardware: discounts with Mercedes-Benz, Toyota, Kennards Hire, Bridgestone and Orix
- Technology: discounts on Apple, Dell and Microsoft products
- Travel: discounts with Avis, Qantas, Crown, IHG and travel agents
- Opportunities to relocate Nationally
- Salary Sacrifice/Novated Lease Options
- Refer a friend program - $5000 gross
- Paid training and development
- Career Development and Education Support Programs for further studies
- Company-funded Income Protection Insurance

Are you Komatsu?
- We’re looking for someone who shares our values of Ambition, Perseverance, Collaboration and Authenticity. You have integrity, a deep respect for diverse perspectives and care about the people you work with. You are team-oriented, innovative and a naturally engaging person._

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