Automotive Parts Interpreter

2 weeks ago

Wollongong City Council, Australia Illawarra Mercury Full time
The Tony White Group

With over $4 billion in annual turnover and 3,000 people across 130 sites, the Tony White Group (TWG) is the largest privately-owned automotive retail group in Australia. We're led by an experienced and agile executive team who recognise that great people are key to our continuing success and growth. For more information, visit www.tonywhitegroup.com.au.

About The Role

As part of the Tony White Group, Illawarra Toyota is currently seeking an experienced and customer-focused Automotive Parts Interpreter to join our dynamic parts team. In this fast-paced role, you'll be responsible for identifying, sourcing, and supplying parts for both internal workshop requirements and external trade and retail customers. This is a unique opportunity for someone with a passion for motor vehicles to build a career with our group.

Key Responsibilities
  • Accurately and efficiently interpreting the parts and accessories required by retail, trade, and internal customers
  • Quoting, sourcing, and ordering parts in line with customer and workshop needs
  • Using manufacturer catalogues and electronic systems to identify correct parts
  • Maintaining accurate stock records and assisting with inventory management
  • Providing exceptional customer service at the counter, over the phone, and via email
  • Collaborating effectively with service, sales, and warehouse teams to ensure smooth workflow and communication

Skills And Requirements
  • Previous experience in dealership parts operations (desirable but not essential)
  • Previous experience as an automotive parts interpreter (dealership or aftermarket)
  • Sound knowledge of vehicle makes, models, and parts systems
  • Proficient with electronic parts catalogues and dealer management systems
  • Strong communication, time management, and customer service skills
  • Ability to work under pressure and manage multiple priorities
  • A current driver's licence
  • Forklift Licence (desirable but not essential)

Benefits
  • Competitive salary package + performance incentives
  • Ongoing training and development opportunities
  • Friendly, professional team and supportive management
  • Long-term career progression within a growing automotive group
  • Staff discounts across vehicle servicing, parts, and accessories

Please Note
  • We conduct reference checking, pre-employment medicals & AFP Criminal record checks
  • Applicants who do not have the required skills and/or experience will not be considered
  • Applicants must be physically in Australia and must have full Australian working rights
  • We are an equal opportunity employer, supporting gender equality, and workplace diversity
  • Only shortlisted candidates will be contacted

If you're ready to take the next step in your automotive career, you can apply via this Seek Ad with your resume and cover letter. We're looking to fill this role quickly, so don't delay
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