Team Leader

20 hours ago

Melbourne, Australia Labour Hire Authority Full time

The Labour Hire Authority **(LHA**) protects Victorian workers from exploitation and improves transparency and integrity in the labour hire industry by regulating businesses that provide or use labour hire services. LHA licences labour hire providers, monitors and enforces compliance, and supports providers, hosts and workers to understand and comply with their legal obligations**.**

Established to administer the _Labour Hire Licensing Act 2018_ (Vic) (**LHL Act**), LHA is an independent agency whose work is wholly funded by licence fees from labour hire businesses. Since 2019, LHA has expanded its program of industry engagement, compliance and enforcement, growing its small and dedicated team to around 120 staff and establishing a strong track record.

LHA employees are offered hybrid and flexible working arrangements in accordance with Victorian Public Service and LHA policies. Our offices are located in Melbourne CBD and Bendigo.

**About the position**

Reporting to the Manager, Licensing and Enquiries, the Team Leader will contribute to the successful operation of LHA by effectively leading and managing a team of staff. This role will be responsible for the day-to-day supervision, development and support of a small team, ensuring our people adhere to standard operational processes, meet quality assurance measures, and operate within the prescribed regulatory framework.

The Team Leader will also work closely with the Manager, Licensing and Enquiries on the development and refinement of the licensing system and processes and ensuring that staff are trained in all relevant aspects of the Customer Relationship Manager (CRM) to enable them to operate confidently and efficiently.

**About you**
- Demonstrated Leadership capability and the ability to bring together a wide variety of resources to achieve specific goals
- Competent and experienced leader who enjoys mentoring and seeing others develop and succeed
- Effective communicator and listener, be able to build and maintain good relationships with our stakeholders
- Excellent interpersonal, negotiation and problem-solving skills
- Passionate about engaging with the business community in Victoria

**How to Apply

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