Service Desk Officer
1 week ago
A 3-6 month contract for a Government Department based in Adelaide.
**Your new company**
This SA Government Department supports Central and Local Health Networks to deliver ICT services.
**Your new role**
Reporting to the team lead, the Service Desk Officers will be required to deliver ICT support services for procurement/ financial related systems (Oracle and Basware). You will be working with a small team of 7 members providing customer support in terms of the principles, practices and Government policies associated with supply chain management and procurement.
**What you'll need to succeed**
- Use of procurement/financial related systems (Oracle (mandatory), Basware (desirable))
- Experience in managing and maintaining electronic databases and ensuring the integrity of data.
- Call centre/service desk experience - high level customer service
- Knowledge of the principles, practices and Government policies associated with supply chain management and procurement.
- Knowledge of SA government ICT standards and practices
- Ability to set priorities, meet critical deadlines and undertake multiple tasks in a highly organised manner
**What you need to do now**
At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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