Learning and Development Officer
1 week ago
Deliver learning and development activities including information sessions, workshops, and training to facilitate effective, consistent and informative customer service delivery.
- Coordinate the planning, administration, and resources necessary to prepare and deliver learning and development activities within agreed timeframes and to specified outcomes.
- Evaluate and recommend suitable external training providers and facilitators to deliver training with an emphasis on providing value for money, consistency, and quality outcomes.
- Provide advice on contemporary training practices and methodologies to senior management and if appropriate adapting or modifying to suit individual locations and learning needs.
- Evaluate internal and external learning and development activities and regularly monitor feedback to assist improved training methods and outcomes.
- Conduct training needs analyses and develop relevant training plans. Lead and ensure you establish and maintain a workplace safety culture by ensuring that all policies and practices concerning Workplace Health and Safety are applied and a part of day-to-day operations.
Applications to remain curren for 12 monthsThis work is licensed under a Creative Commons Attribution 3.0 Australia License.
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